"The hotel is still under expansion and construction, showing a determination to become a resort, but overall it feels like a poor imitation. Environment: From the new lobby with its faux wood trim to the original rooms, unless you take a detour via the driveway, you have to traverse high steps and a noisy, damp pool. Facilities: The hotel is still under renovation, so please be aware of the exposed electrical wires and cement/sand scattered throughout. The extra bed, provided at half the room rate, is just a mattress placed directly on the floor; be sure to sit down gently, otherwise your buttocks will make intimate contact with the floor. Rooms: I don't know what the new rooms are like, or if they have a strong new room smell. The old rooms have fresh air, but no soundproofing, giving them a very dated feel. Service: Excluding the waiting time, check-in took 40 minutes from reception to receiving the room key. Restaurant: The front desk told me the restaurant is open until 10 pm. I arrived at the restaurant at 8:20 pm and was seated, but they didn't take my order for a long time. When I found a waiter, he sheepishly said they were closing at 8:30 pm that day. After much negotiation, we were finally allowed to order a seafood fried rice. And so, after a 50-minute wait without even a glass of water, we finally received a seafood fried rice with the black vein showing through the shrimp's shell. Check-out: Having experienced the inefficiency of check-in, I deliberately chose a quiet time, 11 am, to check out. I called the front desk to arrange a shuttle bus to help with my luggage. Twenty minutes passed without a bus appearing. I climbed up to the lobby, and the front desk staff seemed to snap out of a daze, rushing to greet the shuttle bus driver. The shuttle bus driver, who was chatting happily with colleagues, continued chatting even after receiving the message. After waiting another five minutes, seeing that the shuttle bus still showed no sign of leaving, I decided to go find it myself. Finally, the shuttle bus departed… Finally, at 12:20 pm, I completed check-out and left the magical NDC."

"Love this hotel with the sea view and affordable"

"Enjoyed the nice Seaview room. Comfortable bedding & spacious room. Convenient location to shop in the mall next to hotel & many choices for food. Recommend to stay in Four Points Sheraton Manado."

"Strategic location with a direct, beautiful sea view."

"The room was small, but the location was great. It was very convenient to everything in the city center, and the pier was within walking distance. The only problem was that the soundproofing was terrible; you could hear people talking in the hallway!"

"Among similar hotels in Manado, this hotel has the best value for money, complete facilities and is relatively clean."

"Location is very good and the staff friendly"

"Good location near the sea."

"The hotel has seen better times and requires major rehaul. Moldy walls, degrading furniture, poorly washed bedsheets, old towels. The staff is friendly though."