"Just came home from a super stay at this hotel, the room was small but spotlessly clean, with a comfy bed and a shower that worked, Justin is the perfect host friendly and invested in his guests needs, breakfast was a great start to the day lots of choice and freshly cooked hot stuff was delicious, location was perfect right on the promenade 30 second walk, the lift is tiny and very quirky but does what it needs to do , would definitely reccomend this lovely wee tradional B&B"

"First time of staying in IOM and the Comis  Will defo be back  Thank you 🙏🏼"

"I have stayed in many Premier Inns, but the Douglas (Isle of Man) branch has completely tarnished the brand for me. What should have been a relaxing final holiday turned into a nightmare that left me literally shaking with anger. The Management and Staff Culture Service here is transactional at best and hostile at worst. Upon arrival, we were ignored for 10 minutes by the Assistant Manager, Gemma, who didn't offer a single apology for the wait. Later, when I tried to address issues with the General Manager, John, I was treated like a "naughty child." He refused to speak to me unless I sat down in a patronising manner. Worse still is the culture of dishonesty. Several staff members (Paul and Nathan) corroborated a lie that I had refused to give my name, which never happened. To find out management is backing false statements about guests is terrifying. The hotel’s faulty equipment has cost me significant money. An in-room coffee machine leaked overnight, destroying a textbook and causing terminal water damage to my Nintendo Switch Joy-Cons. The General Manager dismissed this damage because he couldn't "see" the internal oxidation of the electronics on the spot. Do not waste £10.99 on the breakfast. On multiple days there was no orange or apple juice and no eggs. The beans were crusty and dry, and the salt shakers were filthy. When we pointed out the coffee machine was broken on the final day, a staff member (Tracy) became aggressive and refused a refund despite us not having even sat down to eat yet. As a final note, the CCTV monitor at reception is positioned so that the screen is clearly visible to customers, which feels like a significant privacy and security lapse. The only saving grace was a staff member named Millie, who was genuinely helpful. However, one person cannot save a hotel run with such a lack of integrity. I will be making alternative arrangements in future. Stay elsewhere."

"I extended my stay as my flight was delayed stay there good and very helpful"

"The breakfast was delicious and the environment was nice."

"Beautiful hotel right on the front with amazing views. Hotel is immaculately clean and very quiet, perfect for families. The rooms and front doors are keyless and operated by codes which isn’t a problem, just take a photo of the welcome letter on your phone before heading out. Will definitely stay again! The hotel itself doesn’t have a restaurant or bar but there is a lovely place next door for meals (including breakfast). We were told you could bill back to the room but we chose to pay as we went."

"This hotel definitely doesn't live up to its 4-star rating. The service is appalling and unfriendly everywhere you go. Everything, right from the moment you walk in, is disappointing."

"I’m sure we all have fond memories of staying in seaside small bed & breakfast hotels in our youth. To tell the truth those places as we remember them would not stand up to modern expectations. Arrandale does and does not match up to those modern expectations but it gets enough right that so long as you’re not too precious about certain things then it can certainly serve as a decent enough base for exploring Douglas and beyond. My room at least did have a rather decent en-suite and although the bedrooms themselves don’t have air conditioning the en-suite did have some sort of extractor fan. There’s a good TV in the rooms, a kettle is provided with sachets for tea and coffee and even biscuits are provided. I got a good night’s sleep there on both nights but I had to keep the window wide open throughout despite it only being medium warm outside. On the negative side there are no safes in the room for valuables storage and I didn’t see any USB charging points. These are the types of rooms where you’ll probably want to spend as little time in them as possible, which is fine for busy holiday-makers. The reception desk usually isn’t staffed but a number is provided for you to get in touch. As for the wi-fi, I don’t know, I found it so confusing. A card with passwords was provided but my phone didn’t pick up any of those options. I scanned a QR code that is provided in the rooms and that got me online but I honestly don’t know if I used up my personal data doing so which is annoying because The Isle of Man isn’t covered by my UK mainland phone provider’s data and minutes package. The real star of the show here though is the inclusive breakfast. There’s a really good selection to choose from – more a case of placing your order rather than the buffet approach. The ‘Full Manx’ breakfast with local kippers is superb – you can probably skip lunch on the back of one of those! The service was quick and friendly and that dining/bar room is certainly a nice area for breakfasts at least. I’d be tempted to stay here again just for the breakfasts!"

"A well situated b and b close to the shops and railway. It takes about 20 min to walk to the shops and 35 min to/from the port. The rooms are spacious, the bed comfortably but a bit small if your use to a king/superking. The breakfast was delicious and cooked to your needs/preferences each morning and there was always a warm welcome. There are a lot of stairs to your room but there is a small lift that goes to all floors - handy."