Medplaya Hotel Rio Park

Excelente hotel, mucha variedad en el buffet, está ubicado para ir a varios puntos de la ciudad, la atención del personal excelente, nosotros compramos excursiones en el hotel que es más práctico te ayudan en lo que necesitan, seguramente volveremos, recomendable 100%, las instalaciones están muy bien y por la noche el show estuvo súper, desde mi punto de vista un hotel de lujo en todos los aspectos

Todo bien, el buffet repetitivo

This was our first time in Benidorm and we stayed 24 Dec to 31 Dec 24. This hotel was immaculately clean both room, restaurant and all public areas. We were on the twelth floor of the 12 floor hotel,. There are 5 lifts and we didn't experience any difficulty in accessing our room.The staff were friendly and room serviced everyday. The restaurant buffet selection was varied and plentiful. The maitre de ensured that all sanitised our hands before entering and staff ensured any spills were cleaned up quickly.They even put on canapes late Xmas morning in the main bar area and a gala Xmas buffet with complimentary wine. We were full board and made use of the 5 euro per day for complimentary drinks in the restaurant at lunch and dinner. Drinks were reasonable and they have a happy hour 3 X per week. For us though the entertainment was fab. Tribute acts magician drag artists kept us entertained and we had no need to venture out in the evening after dinner. The hotel has easy access to the beach 10 to 15 mins or a 20 min walk to the tram stop for Albir and Altea both beautiful places to visit. We loved our stay so much we have booked to return in March 25.Thank you Rio Park staff for a delightful stay.

This is 1 of the best hotels iv ever stayed at abroad. The reception team were so accommodating as my partner has a fear of hights and given us a lower floor(thank you) From the min we arrived at the hotel everything was perfect the hotel is spotless.the staff are super friendly .the food and entertainment was also amazing .the hotel is set in a quiet little street 5 min walk away from all the bars and sea.i would 100%recommend this hotel this was only my second time in benidorm as I stayed at my sister in laws appartment oppisite the hotel the first time but the Rio park definitely made my stay this time. I would like to thank every member of staff that worked there from the happy reception team .excellent house keeping bar staff security in the door.restaurant staff yous really are AMAZING I absolutely loved the hotel and will now stay here everytime I am in benidorm.Thank you RIOPARK I will see you again soon.

Amazing hotel very clean and the staff are amazing food was very nice all in all one of the best hotels we have stayed in in benidorm. The guest were very friendly and great fun plenty of entertainment for everyone would highly recommend this hotel.

Just returned from my first stay at the Rio Park with my family. Pros: -Hotel clean -Comfortable and spacious room (junior suite). Unfortunately, there were marks on the wall from previous guests. However, the air con worked well and the shower pressure was good. Nice touch with welcome drinks in fridge on arrival, bathrobes, pool towels, and slippers -Good breakfast selection. Full english, continental, cereals, fruit, bread, pastries, cakes etc -Most staff friendly and helpful -Bar prices relatively reasonable. 8.10 € for a litre jug of Sangria. 3 € for a pint of San Miguel, but this was often flat -Decent snack bar poolside which serves burgers, toasties, pizzas etc. all of which were reasonably priced -Nice bar nearby ‘Wooky Hollow II’, who do a decent pint of Madri and a nice Sunday lunch served everyday Cons: -Long queues for check-in when we arrived. Took over half an hour to get to the front, plus rude people kept pushing in. On the plus side, at least our room was ready -Location. The hotel is on what is called the ‘yellow brick road’ which didn’t seem to have a good feel about it. Apparently someone was mugged outside the hotel while we were there, plus some dodgy characters hanging about often begging for money. We didn’t walk down there after dark as we didn’t feel safe. The hotel is situated in a quiet area of Benidorm and is quite a walk to the beach (not good for people with walking difficulties as on a slight incline). Some supermarkets nearby, but was expensive. Taxis expensive (9€ into the old town, 7€ from the indoor market for three of us) -Food selection in restaurant wasn’t great. Sometimes it was very difficult to make a meal with what was there. Fussy eaters will struggle here in my opinion. Chinese/Oriental night was good though -Staff sometimes very slow to clear tables due to the amount of people in the hotel (hotel was rammed) -Be careful when you use the sauce dispenser in the restaurant! When the problem was raised with the restaurant manager, he didn’t seem to care about guests getting the dregs of tomato ketchup all over their shirts, because of the air inside the dispenser. Instead of apologising, he chose to blame it on the guests, but he did say he’ll ‘change the system’. Hopefully the hotel will take note of this going forward and make improvements -Often long queues for the restaurant for the first sitting and at the bar -Some entertainment wasn’t good -Lifts sometimes slow and random, but didn’t appear to be a big problem for us (we were on the fifth floor). However, it could be for those staying on higher floors, especially those with reduced mobility -Some clientele noisy, rude and scruffy (no fault of the hotel though) Sadly, we won’t be returning as there were just too many negatives for us to consider a return visit or even another visit to Benidorm. The hotel and location was just not for us, and unfortunately, Benidorm has changed drastically since our last visit six years ago, and not for the bet