The Waterside Hotel

Great location and lovely hotel, just a shame the service at dinner was really not good. Ordered a desert (a pre made cake which just needed to be cut) which took 20 minutes to come whilst the staff all stood about in a group talking, then took another 20 minutes to try and get someone to take payment for the bill. Otherwise a lovely hotel and outside seated area for a drink.

The Waterside claims to offer the "very best in casual dining" so my expectations were high but ultimately were not quite met. Being positive the food arrived quickly, the starter (chicken liver parfait) was tasty and the main (fish and chips) was piping hot with fresh fish and a crisp batter. There's quite an extensive wine list with prices per bottle in the £30 to £70 range. For two courses, non-alcoholic drink and coffee the bill was around £38 a head. Areas where improvements could made - - The initial experience of waiting to be seated wasn't great, with the serving staff doing their best to avoid catching your eye. An acknowledgment and 'we'll be right with you' would have gone a long way. - I had to ask for iced water, this should be provided without needing to ask - The fish and chips came with 'minted mushy peas' which turned out to be a dish of a flavourless, dry paste. Oddly, the main restaurant and bar doesn't offer much of a view out to sea, maybe they open the veranda when the weather is warmer. The restaurant is open plan but not overly noisy even on a Friday; the free WiFi gave a good connection. Overall, quite good but could easily be elevated to excellent with some attention to detail.

We have just returned from a wonderful stay at The Waterside which I booked to celebrate my husband’s birthday. Our room overlooking the water was just wonderful, clean, modern, spacious and extremely comfortable. We had booked the dinner, b&b and bottle of Prosecco deal which we thought was very good value. We enjoyed both the dinner and breakfast and also drinks outside in the garden in the sunshine. We are already planning our next visit which will be our third. Would highly recommend.

Stayed here last night as a last minute getaway for my partners birthday & had a lovely time. Rooms were immaculate loved the sea views. My wee doggy loved her stay too, very pet friendly. The beer garden was gorgeous watching the sunset. Service was fab. Dinner was nice. All the staff were lovely buy a special shout out to Jack the trainee who was working in the bar last night (1/4/25). We both separately commented on how he went above & beyond and really stood out.

the rooms are basic., but clean. we ate in the restaurant in the evening thev food was great The brakefast was very good. a very nice location next to the river there is a short cut into town, and is very handy for the local pubs and bars. would visit again.

Birthday treat amazing hotel staff was lovely nothing was a bother room 313 was was very clean everything in the room you need the rooms are very modern the view was just gorgeous was disappointed you could only get small glass off wine will definitely be back