Angsana Velavaru

Fantastic place, Ocean reef villa are amazing, beautiful coral reef with lots of fish and nice corrals, very good service, clean, good food, we just loved our stay!

The whole trip was not very satisfying. First, the seaplane time I requested is at noon on the 22nd, so that I can have a half-day tour of Male. As a result, I was arranged for an early morning seaplane. The hotel said that because the time of the seaplane is not under their control, and the time of the next day's seaplane will only be known after 6pm before 1 day .Second, I don’t know whether the lock of my luggage was broken by the seaplane staff or the resort staff. Anyway, the lock on my luggage was completely missing between the seaplane and check in the resort. Third. neither the birthday room decorations nor the cake that was promised to me was delivered. I was sick that day, so I didn't remind or ask, but I think the hotel completely forgot, which is a big mistake. Fourth, I told that I am sick and uncomfortable, can I ask for some hot soup for breakfast? The front desk said that there is no way, you only can eat whatever the kitchen prepares, which I can understand, But the front desk didn't even have a word of concern and greeting! I feel so indifferent! I was very happy to choose you as my first vacation after the covid ,but now I feel that this is a complete mistake.

優點：西餐口味不錯，餐具消毒到位且燙過，餐廳的飲用水都沒有味道，旺季價格比較有優勢； 缺點：沙屋房間有點老舊，換了房間好一些，服務總體不太符合準六星標準（有的不是特別熱情），通過攜程渠道訂，額外權益基本沒有；