Swissotel Sydney

Great hotel great service very cleaning perfect location in heart of CBD close to all shops great for shopping. Great and friendly staffs.

very satisfied with our stay! room was spacious, & the location was super convenient. lots of food options & shopping nearby. front desk was friendly & helpful as well. hotel breakfast was normal, can skip imo. will definitely be back :)

Good location. Clean. Good hotel

Buffet breakfast Food was good especially the omelette. Actually services were so good and very efficient to clean up the table even though we just stepped out to grab more food A card that indicate the table is taken and return the card when complete of the meal may help. The smart view TV is nice as we may project our cell phone to TV to enjoy. However, internet connection wasn’t that good. View not good as block by the Sydney Tower. Location is excellent for shopping.

Fantastic location that is closed to everything. If you need Asian food, Chinatown is just 2 tram stops away, which is 100% walkable as well. Just note that there is no laundry room in this property, even though listing indicates that is guest laundry.

Frankly speaking, the stay overall experience was decent, few key pointers to improve: - amenities are very limited, what you don’t expect from a 4-star hotel - we requested late checkout at 2pm, and end up having the housekeeping barging into our room twice, 1x at 10am, another at 11.30am… and the reception even called to ask what time are we checking out? - this clearly shows very poor communication between departments and even front desk staff are not updated with all guests’ latest requests and status… This has made our trip gotten from decent to terrible ending… I hope the hotel management team could have a review on such communication error issues which is crucial to be running hospitality. Thanks!