Hotel TIA Maria

Avoid at all costs. Our flight was delayed going to Newcastle to drop off and pick up new passengers due to a technical fault. 3 1/3 hours at this point. Then it was diverted to Prague due to a medical emergency. Tui then sent people including ourselves to the Tia Maria hotel. When You first walk in the room it seems ok but the beds are very uncomfortable, when you wake up you notice the Aircon doesn’t work as your both sweating profusely you can’t open the balcony door due to the loud workmen digging up the road directly outside your window. We then decide to try lunch as you only got to bed at 7am due to the delay, Wow what a nightmare people 12 persons deep pushing and shoving to get to the food. Then you notice there is No cutlery no glasses and by now no food left so back to the room to change and head out for some lunch. I was sitting on the toilet for some hotel workman to open our room door say water then check the electric light on the tv then he attempted to come into the bathroom while am sat on it and looked around. get out now I say off he went, 15 minutes later my wife’s in the shower and in he comes again not even a knock on the door this time he said KEY yes mate you used it to come in now get out but no he headed for the bathroom I tell him my wife’s in the shower but still he went for the door handle I had to stand in front of him to stop him.

Avoid at all costs. Our flight was delayed going to Newcastle to drop off and pick up new passengers due to a technical fault. 3 1/3 hours at this point. Then it was diverted to Prague due to a medical emergency which was then used as an excuse to not reimburse people. Tui then sent people including ourselves to the Tia Maris hotel from hell. You walk in the room it seems ok but the beds are very uncomfortable, when you wake up you notice the Aircon doesn’t work as your both sweating like a pig ( no disrespect to the pigs ) you can’t open the balcony door due to the loud workmen digging up the road directly outside your window. Let’s try lunch as you only got to bed at 7am due to the delay, Wow what a nightmare people 12 persons deep pushing and shoving to get to food you would think it’s a refugee camp the way they went on. No cutlery no glasses and by now no way do you feel safe so back to the room to change and head out for some food. Sat on the toilet for some man to open our room door say water then check the electric light on the tv but grab a bag squeeze it move it then come into the bathroom while am sat on it and look around. WTAF get out now I say off he went, 15 minutes later wife’s in the shower and in he comes again not even knock on the door this time he said KEY yes mate you used it to come in not get out but no he heard for the bathroom I tell my wife’s in the shower but still he went for the door handle I had to stand in front of him to stop him. He then went into the flight attendants room and stood staring at her as she was naked and fast sleep until she woke screaming of he went to then come back again 15 minutes later.

Unfortunately experienced a cancelled flight, and therefore we were sent to this hotel for a night before catching the rescheduled flight. We had a terrible experience. Initially upon walking into the hotel room, I was pleasantly surprised by the look of the room. It looked really quite nice, and it was clean. When it came to go going to sleep we realised there was no duvet/ blanket/ sheet to sleep under. It is normal to not have a duvet provided in hot countries, but usually you have a sheet or blanket to sleep under. There was nothing here (not stored in the wardrobe either) so that made for an uncomfortable night sleep. Pretty sure the aircon was not working as well, so woke up extremely hot and uncomfortable. The worst part of our stay was breakfast, I can't even put into words how disgusting it was. We walked in to find no tables clean. All tables were covered in food and crumbs with no cutlery- this instantly felt unclean and dirty and put me off the food. Went to the buffet to take a look at food and it all looked inedible and greasy. Scrambled egg looked like plastic/ rubber and I would not trust any of the meat from here! I settled with a piece of toast, but there was no butter or spread at all, so ended up eating a dry piece of toast like a prisoner. My partner tried the fried eggs and after looking around realised there was no cutlery there at all! He could therefore not eat his food. There was a coffee and juice machine, however no cups or mugs. Basically no food or drinks to consume, so both left breakfast having eating or drank nothing. All around the restaurant there were trolleys pilled high with dirty dished which was disgusting and this was near the start of breakfast service! There were no staff to be seen, other than a young child, about 12 years old not in uniform pulling the trolley away. I am SO glad I did not book this hotel for our stay in sunny beach or we would have been screwed. food wise, I don't know what we would have done- go out for absolutely all our meals I guess. Avoid this place at all costs.

After a flight cancellation we were put up at this hotel by TUI, definitely wouldn't choose it. It seems as though they had actually shut for the season and opened it back up just for us 300 odd passengers looking for somewhere to stay. With 1 person on reception it took around 4/5 hours for everyone to be checked in which wasn't a great start. The hotel is very very basic and most of the rooms had problems with the electrics. Our room was one of the better ones I think but still not great. Dirty bedsheets, lumpy pillows with marks on, smears on the walls, a bathroom that smelt like urine and half a roll of toilet paper provided! The air con didn't work either so we had to sleep with the balcony door open all night which was fine as we were on the 6th floor. The barrier on the balcony didn't seem that sturdy either which was a bit alarming being so high up! I don't know if it would be better in high season when it was open properly but there were no pool facilities open, no drinks or food on site and the hotel in general was very run down and a bit of a state. Maybe do the job for a first lads holiday but gave Inbetweeners Movie vibes and wouldn't recommend to anyone.

After a flight cancellation we were told we would be put up in a hotel for the night. For 1 hotel to take 276 passengers in says alot only 1 member of staff to book us all in which did take approximately 5 hrs 0000 to 0500. Once you had your room it was pot luck if it was clean, had electric, had running water or even toilet rolls which you had to ask for. This hotel should never be used or visited by anybody and the airport shouldn't use it for cancelled flights.

Everything falling apart, electricity from key fob fell apart, scruffy rooms, rude staff, don't recognise English speaking, balcony dangerous, AVOID BIG STYLE, food atrocious, feels like you eating in a dungeon