HI Hotels Imperial Resort - Ultra All Inclusive

It was a pleasure to stay at Imperial Resort, I would recommend this location, thank you for everything 😊

Very nice but not much to do

Overall a nice experience

un très bon endroit pour se détendre. proche de la rue et bien desservi. hôtel en bon état, même si la nourriture pourrait être meilleure. Je le recommande à tout le monde comme base. Beaucoup d'attractions, de bonnes piscines et surtout - très proche de la mer et de la plage !

Location was great, really good transport links to sunny beach and other tourist spots. Hotel itself was clean rooms were good size we had a great sea view, some parts looked a bit tired and need updating. Food was really nice plenty of choice breakfast, lunch and dinner. Even the snack bar had decent choices and bar was well stocked and staff quick and efficient. Animation staff always tried to include everyone and tried very hard to entertain all of quests

Stayed here as 5 friends, we had 2 separate rooms, twin beds and a small sofa bed for 3 adults which wasnt great, there was a fridge in the room, and aircon. The hotel rooms had carpet which I wasnt keen on but we only really slept in the room. The built in hairdryer wasnt cracking. The hotel itself was nice pool areas were ok, restaurants were typical all inclusive foods some were quite repetitive but we always found something to eat. The daytime snack bar was beautiful, pizzas were like the ones from pizza hut, fresh salads, fresh seaside like doughnuts. The down side were the drinks glasses, they were served in small plastic cups like youd get from a water dispenser and that was for every drink, there was a 24/7 bar in reception. The location had pretty much everything around and close to the beach, about 30 mins up to nessebar or 1 hour walk up to sunny beach plenty of bars on the way though.

I can't put it into words how lovely all the staff was we was made to feel so welcome into you beautiful country will be booking again for next year

My family had very bad experiences with HI Imperial Resort hotel Sunny Beach ( Bulgaria) We were put up in an old building off to the side, and the room hadn't been cleaned properly. There was dirt under the bed and dust everywhere. The room wasn't actually cleaned; the only service we got over the entire eight days was having the towels changed. The door to the second room was broken, yet they seemed to think this was perfectly normal. The hotel staff themselves didn't seem to have much interest in doing their jobs. The food was mediocre—the same thing all the time. The only things I liked were the desserts—there was a wide selection—and the soups; otherwise, it wasn't great. The food was cold, the indoor pool was cold, and there was a fee for the sauna. The bus driver smoked. Hardly anyone spoke English, and the weather in late September was bad—it rained every day. Also, a stray dog ​​kept running around the hotel grounds in the evenings. I was unhappy with the trip; my vacation was spent at the hotel and was terrible.

Lovely stay at this hotel that had everything we needed . The staff were very friendly and accommodating , the manager Rado is a lovely guy . You can get food pretty much throughout the day and night and the 24 hour bar was a real bonus . The hotel was very clean and lots of pleasant areas to sit . We had a massage at the spa which we highly recommend. Would definitely stay again