Venue Hotel the Lily

The room was kinda run down, and when we arrived, one of our rooms were half opened with a very mouldy smell. There were also ants on the table, window and bed. It was 1am at that point and my family & I were tired, so we didn’t request to change the room as it was only for a few hours before our next flight.

It was a wonderful stay in this hotel. The location is good. Near different restaurants and bars. Near the East coast when you want to walk to the beach early morning. near i12 mall and so many good business establishments around. What we don't like is the receptionist lady, a filipina who is so arrogant and not helpful. We book the hotel room that they put have window and city view! but all we can see is roof and sky 😅. The bed is very comfortable room is good, Aircondition is working well. But just need a proper cleaning. When we move the bed to put together ,we saw all the messed and dust under the bed.

During check in staff member on duty took the trouble to do early check in well done After check out I left my water bottle in room staff member went up to room and brought down without me going up to take unbelievable good service