UrCove By Hyatt Shenzhen Futian CBD

I had a wonderful stay at this hotel. The room was clean, spacious, and very comfortable. The staff were friendly, welcoming, and attentive, making the overall experience even more enjoyable. The location was convenient, and the hotel provided everything I needed for a pleasant stay. The only minor area for improvement would be the soundproofing, as some noise from the hallway or neighboring rooms could occasionally be heard. Overall, I had a great stay and would gladly recommend this hotel to anyone looking for a clean, comfortable, and well-maintained place to stay. I would definitely consider staying here again on my next visit. I only took video of the room hence no picture

The hotel located in the CBD area, so it’s quiet during weekend which we enjoyed it. The staff is helpful. Breakfast spread is good with decent selections. The beef ball noodle is good. Room is spacious and no problem for us to open 2 big luggage at one time. We travel with taxi which is easier to get. Always there are taxi queuing outside the hotel. Most of the Didi that we booked cancel our ride and time wasted for the other driver to come. So taxi is better option by showing them the address.

The staff are very helpful and gave us information on how to get around. The surroundings is quiet and pleasant so moving around isn’t hurried and near shopping malls by didi. T

We had a very good family stay and enjoyed the hotel's facilities and hospitality. As a suggestion for improvement, it would be helpful if welcome drinks, complimentary gifts, freebies, and other included amenities were proactively explained during check-in. This would make the guest experience even smoother and more enjoyable.

Very quiet surroundings. Need to grab Didi most of the time. Otherwise, all good

We had a wonderful stay at the hotel. The food was delicious, with a great variety of options for breakfast and throughout our stay. The bed was extremely comfortable, ensuring a restful night's sleep. A special thank you to Cici and Amy for their exceptional service. They were friendly, attentive, and always willing to go the extra mile to make our stay enjoyable. Their warm hospitality truly made a difference and added a personal touch to our experience. Highly recommended, and we look forward to staying here again!

Excellent location just 3 minutes walk from 福田 metro exit 32. Very modern and new hotel and we got upgraded to an extra large corner room. Had an amazing 2 nite stay. Free mini bar, free laundry and early check in at noon. Impressed by the smart room device which was voice activated for lights, curtains, etc control. Only negative was there an ammonia smell from the toilet when we checked in, which went off after the first day. Other than this, would definitely stay here next time

Very good and it’s nice Had a pleasant stay at UrCove by Hyatt Shenzhen Futian CBD. The hotel was clean, modern, and comfortable. The location was very convenient, especially for shopping and getting around the city. Staff were friendly and helpful throughout the stay. The room was cosy and well-maintained, making it a relaxing experience overall. Would recommend for both business and leisure trips.

Friendly and attentive staff, special mention to Cici who was warm and welcoming. Room is nicely renovated and clean. And if you need anything, just use the AI panel. Breakfast is ok with good variety. Location is great, very near to exit 32 of Futian Metro.