The St. Regis Shenzhen

St. Regis Hotel at Shenzhen provided a perfect blend of luxury, comfort, and relaxation! My weekend staycation there was indeed a memorable and relaxing one. The champagne evening ritual was a highlight of the stay 🍾🥂 and each guest was given a complimentary champagne to chill during the golden hours. I highly recommend it for anyone looking for a mini getaway!

We booked a 2-night stay over the Easter holiday. The location is excellent, situated next to a mall and just a few metro stops away from the Futian High-Speed Rail train station. Our overall experience was positive. However, upon entering our initial room, we discovered a used sock and a pack of cigarettes on the floor. The staff promptly relocated us to another room and even provided an upgrade. While the new room was more spacious than the one we had originally booked, such oversights from a renowned brand were unacceptable. Another notable point was the absence of automated delivery robots for takeaway service at the hotel. Instead of enjoying the convenience of food delivered directly to our room, we had to take the lift to the lobby on the 95th floor and then back down to the 1st floor to collect our food, which was stored in a wooden drawer without any insulating features. This was different to the typical hotel experience, where staff or robots will help to deliver the food to rooms and was a slight inconvenience. Despite these issues, we were satisfied with our stay on the whole.

This is the second time we stayed here. Better experience then the previous visit. Frontdesk staff was so nice and had arranged a room with decoration of birthday. Simple but sincere. With a free entry during happy hour at 100/F bar. Snacks and drinks were fine. Will recommend friends to visit definitely.

Our stats at St Regis were beyond our expectation.The location was in the best location. The front desk was very helpful. Our room has the perfect view of the Shenzhen. Big and clean room. the bed was so comfortable. The buffet breakfast was awesome. Var at the 97th floor was big where you can have a fancy night to have your cocktail drink.

We live in Shenzhen and decided to have a staycation at St.Regis during ChingMing holiday. We wanted a specific view with a bathtub next to the window, and the lady at the front desk (sorry, I forgot the name) helped us meet our request by upgrading our room. The view was fantastic!!! We tried the swimming pool, gym - all good. Breakfast was good with a variety of both Chinese and western food (come early to avoid crowds). Thank you, Blank Xia for the smooth check out process and the service. Overall, we enjoyed our stay and highly recommend St.Regis for fantastic views, good service and great location!

Perfect service and excellent experience, except the washroom glass door that totally ruin the privacy