Albatros Aqua Park Sharm

The resort was amazing, our two young sons loved the aqua park and the neverland show. The Moroccan dinner was great and the staff have all been friendly and professional. There was nothing more we could have asked for, even the spa experience was great!

Let’s just say that the most important member of our family (our little one) would have gladly stayed there for another two weeks well or maybe more. We loved the hotel, activities, pools and endless smiles from the staff. Everyone was extremely polite and very helpful! Big thank you from our family!

Great hotel, located on large grounds, very nice staff, heated swimming pools, you can use the entire neighboring aqua blue pickalbatros. Very good food, nice evening show, although it's the same every day, so you can go once. The location is quite good, a few minutes by taxi and you're at the old market... A walk from the hotel is the great Farsha beach, a must-see! There are beautiful coral reefs... The hotel beach is quite poor and you have to take a bus

I love this hotel and this was my second visit as I loved it so much in October I booked for Xmas and New year. I do have some criticisms and suggestions for this hotel but i couldn’t justify giving anything other than 5* as i love it so much and will be back. Albeit maybe not at Xmas again. Our cleaner Maataz was simply amazing he went above and beyond and we loved returning to our room each day to see what he had done. Hope to be able to have a room where he cleans next time i come. Beshoy the reception manager again gave me five star treatment he was wonderful. The marquee which was put up to use for Xmas and New Year was breath taking. Tables were a bit close together but it was absolutely stunning. One reason I came back was for the people i met in the sales teams. Several of them are amazing and they helped entertain my kids in October as there is not really anything on to suit my kids via the entertainment team. They again were amazing until three days before we left when staff were moved and everyone stopped having involvement with my kids. I asked several people why and was told a manager had seen people playing football with my son and they are not allowed to play with them. I find this terrible as they are amazing and surely its a team effort to make your customers happy. This totally ruined my holiday and upset me. Entertainment at the hotel for kids - this is seriously lacking. they have wonderful facilities but other than aqua fit (mainly for adults) darts there isn’t really anything for older kids. No football, volleyball, bowling etc despite having all the facilities there. I think the entertainment manager needs to totally change what is offered as i feel this is a real weakness for the hotel. The staff are so lovely but very under utilised and they could do so much more. Water polo kept getting shouted out but i never actually saw anything organised for this not sure if putting the goals in the pool are for this but it needs more organisation. The restaurant i love for Egypt. I wasn’t sure the food was as good as in October but was still better than most hotels i have been to in Egypt. Shady Omar and Metwaly make the holiday amazing for me they are simply the BEST. One suggestion is to label the desserts as you have no idea what they are and must create so much waste. I was also quite disappointed with the water park water. One pool was heated and was lovely but the others weren’t heated other than a small kids pool. My kids didn’t use the slides hardly at ll which is part of the reason for using this hotel. I think at the very least the central pool with slides and the tipping bucket would make it better as this pool caters for a variety of aged children and they would have been in it all the time if the water was warm. I was there 15 nights and in the New year these four wheel bikes turned up. Oh my Goodness my kids loved them. I literally couldn’t get them off. Xmas party review - This was my first ever t

The hotel was amazing!!!! It was so clean throughout and there was proper always available to talk to. The pools were heated which was nice. Had an upgrade due to my son which was lovely. There was so much to do for my son, the staff were so lovely, friendly and welcoming especially Karim Ewais and Omar Eid. Everyday they would come check on me and my family and my son who is 1 loved them!! We definitely want to come back to Sharm and visit this hotel. Thank you for everything.

Hotel is very nice place fkr a a family with small kids lots of entertainment lots of good choices of having fun in aqua park. Very lovely staff helpfull and kind. Dining options are also satisfying. I do recommend that hotel. Sure I will be back to Pickalbatros.