Jaz Sharm Dreams

I book this hotel for my boss. It is non refundable but I tried to modify the booking anyway. Because my boss changed his plan right after I booked the hotel. I book for 3 nights, but my boss stayed for 2 nights. Trip officer has tried all possible ways to contact the hotel (emails and calls), but this hotel is so difficult to contact. Almost impossible. When my boss was on the spot in the reception, the hotel reception said the modify is accepted and we only have to pay for 2 nights. But I was charged for 3 nights anyway.

Ras. 

Хороший чистый отель

酒店沒有接送服務，距離機場很遠。酒店門口有坑人的出租車，酒店也不管。前台英語也不標準，歧視中國人，白人一來就先服務白人，不給小費態度就極差。房間異味重，衞生間洗完澡水堵塞，第二天早上還下不去，衞生間垃圾桶也是壞的，門也是壞的，床也非常小。我們辦理入住後還沒有給我們手環，早上吃不了早餐，又搞了一個小時才搞好。整體都非常差 住了一天立馬換酒店！

Reading some of the reviews en route to the airport I began to feel a little worried. But I absolutely needn’t have been! From the moment we arrived we felt like valued guests - the staff members all said “anything you need just ask” and they meant it. Yes the food is a little “samey” but you’re in a foreign country and they’re trying to please so many other nationalities. That said, we always found something to eat from the many many dishes on offer. Four cereals on offer at breakfast, on a personal level I would have liked porridge / muesli or granola but there were plenty of other foods for me to choose. Hubby enjoyed the amazing breakfast omelettes very much and the omelette chef was so helpful and friendly. Yes, the rooms are a little dated but remember you are in Africa and it’s not going to be like being at home. We were in block 2 room 1111 so close to the pool and restaurant , perfect for us. Around the complex there is always someone polishing, mopping and sweeping and everywhere is super tidy with not a speck of litter anywhere. All the staff are so friendly and you will definitely find your favourites who really look after you. And they do appreciate a little “thank you” ;) here and there. The pool areas are beautiful and clean, sun beds very comfy, life guards very helpful, gardens very well manicured and maintained. The a la carte restaurants are ok but most of the time we ate in the main restaurant. Drinks wise the all inclusive options are local spirits and beer, we both liked the beer and we preferred the spirits when in a cocktail. The espresso martini in the Caribe bar is especially good! Would we return? Absolutely yes, lovely place and highly recommended for some winter sun!

Just stayed here for 9 nights! Staff in the restaurant can't do enough for you, Mohamed the omelette chef is second to none in his service! Reda behind the bar at Caribi bar bent over backwards to serve & help to make you're stay special! Great location into Naama bay & beach. Rooms cleaned every day, room service really cheap & the hotel pharmacy really helpful!. Just a la carte restaurant unless you pay a surcharge is the same standard as the main buffet! Which was lovely! Definitely one to return to!❤️❤️.