Eden Rock Hotel Namaa Bay

Görevliler güler yüzlüydü ve odamız temiz ve güzeldi kahvaltıları doyurucu ve lezzetliydi

Мне отель понравился. Несмотря, что отель 3***, он очень достойный. Особенно понравился персонал на ресепшене, клининг и в ресторане. А так как отель находится на горе, открывается замечательный вид на море и горы

This is most perfect perfect sport for that the dirt road. The village with its surrounding food forest and happy smiles and waves upon arrival Then WOW what a view! Our room a thatched mud hut with an outside shower room. I must add a rather luxurious mud hut

Couldn’t fault this hotel at all apart from the 140 steps going down into the bay. Staff are always polite and friendly . Food was a bit of let down at times but managed to eat well. Would happily go back but would maybe go self catering next time Ahmed behind the bar was the best staff member there. He made us laugh and made us feel really comfortable with our 2 week stay, 5 stars for him

The bedding was dirty. The inside of the bedding was yellow and old and looked like it had sweat and bodily fluids from different people. When speaking to staff about this they bought another yellow old pillow and I showed them how dirty it was. They said to me it’s okay and I said no this isn’t okay I need clean sheets and insides of bedding too. He proceeded to further try tell me it was clean which overwhelmed me and I burst into tears as I had a six hr flight and reached the hotel around 1am and this didn’t get sorted until 2:30 ish. The WiFi was really bad and I could not contact my loved ones so felt uncomfy for the first few days until I installed my own sim.

Ok, this is a hard hotel to rate, & here's why... The first 2 days were full of issues. My 1st room wasn't ready, so I got moved to another room. This room was terrible! It was in the older part of the hotel as the room needed an actual key to open the door. Firstly the toilet wouldn't flush, when that was fixed the toilet leaked & flooded the floor. That was fixed but then when you flushed the toilet it leaked again. Also the bed sheet had what looked like a blood stain on it & the mini fridge didn't work. The following day I was moved to another room, this time in the main building. On first inspection it looked ok, but the mini fridge didn't work and the patio doors were not fitted well which resulted in quite a bit of noise from outside. I complained about the fridge and it was replaced, although the fridge had electrical tape holding the wires together! In addition to all the issues, there is no free access to the beach. It didn't mention that in the hotel details on *******!. If I had known this, I wouldn't have booked the hotel. But, after all this, once everything was fixed, I actually had an ok stay. The hotel itself looks ok. The pool area is nice, as is the reception area and main building. The view of the bay is partially blocked by the back of the Marina Sharm Hotel, so I really wouldn't say it's a great view of the bay, but it's quite good. In general the hotel is ok, but the appliances, fixtures & fittings are poorly maintained.