MaxX By Steigenberger on the Bund Shanghai

Max x Hotel was very very nice, location is perfect and price is very worth it!! The service was absolutely amazing, and breakfast is also very nice they also had Shanghai classic breakfast and also western and Asian breakfast. The room’s view is very very nice. They also have excellent English service! The staff is very friendly and sweet especially WANG XING, DANDAN AND WANG HAO LIN. I had very amazing 2 days in Shanghai hopefully see you guys next time! 酒店景色，位置，服務，房間，性價比全部都是滿分的！晚上和日出的時候景色特別好，晚上看著風景泡澡超級舒服！前台和工作人員的服務也特別好！態度也很好特别贴心！如果有什么问题及时找工作人员沟通！特别感谢 王星，丹丹，王浩林这三位工作人员的照顾！ 我一个女生拖着两个行李箱。实在是太感谢这三位的照顾了

For the stay - it was the best view ever in my life. You don’t need to go to the BUND. It is in your room!

Walking into the hotel, it felt like someone had brought us back to old Shanghai with its building but walking in - a twist with the modern clean look furniture. It was an indeed a welcome sight for us. We upgraded to a room with the Bund view and was not disappointed. Will you just look at the view from my photos!!! It was amazing winding down to the bund’s view and waking up to the Bund. (and the morning pics were taken at 530 before full sunrise). Staff are extremely polite, helping me with my deliveries and even bringing it up for me! Ross was a fantastic help on the last day, with our luggages. Breakfast on the second floor was amazing! Breakfast options was plentiful - and the truffle scramble eggs, butter mochi, wanton soups were all a great surprise! Oh yes, the wines and flower teas were a huge plus!! Just when we thought that it couldn’t get any better - we were informed of this complimentary family photo taking opportunity (complimentary makeup, clothing and 3 photos free) at a nearby photography shop. A new privilege for hotel guests. Off we went to the 8th floor at the nearby hotel - Blossom House. Xinrui photography was lovely. Makeup artist got me up and running in less than 30mins, and the whole photography process took less than 90mins… photos turned out wonderful and we bought extras since we couldn’t choose. And we left with good time to spare, to the airport. We would definitely come back to this hotel again! And thank you to everyone who made our stay such a pleasure!

The view of the bund from the rooms is beautiful, especially appreciated when it rains and you can stay inside the comfort of the rooms to enjoy the night lights without getting wet. The hotel staff are helpful and attentive. The service to allow food delivery is a life saver and the robot is cute. The staff also endeavors to deliver everything on time. They also kept my son's medication and ice blocks safe. The rooms are a bit old with 1 sliding door not working so well and you can hear if the next room is very noisy. But the laundry room is free to use and very clean and well equipped. The gym is clean too.

The hotel is in the prime location. A great place to stay. Very clean and very comfortable. Awesome staff!!!

The service is warm and attentive, with efficient and prompt check-in arrangements. The hotel staff respond quickly and are genuinely caring, treating guests with the warmth of family and friends. The hotel features an elegant and comfortable environment, enjoys a prime location, and offers excellent transportation convenience. All facilities are complete, well-maintained, and provide an outstanding user experience. Both guest rooms and public areas are clean, tidy, and spotless. Overall, the stay was exceptional—definitely a place I'll choose again for my next trip.❤️❤️❤️

I stayed in the Elegant Bund Panoramic Double Bed Room and can honestly say it's probably the best view of the Shanghai skyline, the pearl tower AND the Bund all at the same time. The room was gorgeous and had a massive TV I've never seen such a huge TV in a hotel room. The location is right next to the river where the cruise boats are boarded. It's a bit of a walk to the closest metro station but it's a pretty walk so it's fine. I had great service from reception who gave me the check-in cookies as well as face masks and other goods. Thank you to Aileen, Zhang and Sonny for being so helpful as well as the rest of the staff!

PRO: This 5 * star hotel have a lot to offer. I truly appreciate the staff who helped us to book 2 additional rooms with charge early morning as he saw that my kids were exhausted from the night flight with a special price so they could sleep until we could check in to our 2 double bed room which was very spacious for a family of 4. I also appreciate that they put free bottes in front of the lift at each floor. Location is the best right on the BUND CON: our room need some renovation, the sliding door to the bathroom was so noisy. Our Hair dryer was broken. The view from our room was not really nice And please remember that not all the staff can speak English Also the hotel is in the corner but it’s a bit hard for taxi DIdi to stop in front of the hotel

We had a great time at the Maxx. There was a photo shoot in the lobby at the time we checked in and so it was a bit crowded. However, the checkin staff were able to use ipads to facilitate our check in. Its the small touches that matter like always having bottled water available on each floor, having complimentary drinks in the fridge and a warm greeting each time we left or came back to the hotel. The view from the room was excellent and the upgrade well worth its price to see the bund and pudong. It was as if the large ships were sailing at our eye level. Thanks for a lovely stay !!!