Jin Jiang Tower

A very nice hotel with thoughtful touches. They even provided a lovely, child-friendly bed cover and slippers for children, which was a nice surprise. The breakfast buffet was very large and offered a great variety of choices, although it was a little crowded. Overall, I had a very pleasant stay and would happily return.

We stayed in the Villa Executive Double Room and had a fantastic experience. The room was located on a high floor, and the views from the bedroom were absolutely amazing. For us, the view was what really made the stay so special. The room was spacious, spotlessly clean, and very comfortable, with an exceptionally comfortable bed. We also really enjoyed the Executive Lounge access included with the room. The staff there were attentive, professional, and provided excellent service throughout our stay. Breakfast offered a great selection of food, with plenty of options to choose from. The only downside was that it could get quite busy during peak times. We loved the swimming pool facilities, especially the hot pool and sauna. In fact, we wish we had spent more time there during our stay because it was so relaxing and enjoyable. The hotel's location is excellent. Situated in the French Concession area near Huaihai Road, it is close to the metro and within walking distance of many of Shanghai's main attractions. The hotel is beautifully decorated, and we even loved its signature scent. The Art Deco-style lobby is particularly impressive. Overall, the hotel felt very professional and welcoming, and we had a wonderful experience. We would happily stay here again.

Very good location,, rooms are clean , staff are so kind and helpful specially : Ji yi fei

Outstanding stay at Jin Jiang Tower. Exceeded expectations in every way. Excellent location, elegant atmosphere, spacious and comfortable room, and truly impeccable service. The staff made me feel genuinely welcomed, and the overall hospitality was top class. Being able to stay in the heart of Shanghai, close to dining, shopping and the French Concession, made the experience even more special. Everything felt smooth, refined, and well managed. I left with a very positive impression and would gladly return. Strongly recommended for anyone visiting Shanghai.

Jin Jiang Tower was our last hotel on our trip. We booked 3 rooms at this hotel (the most expensive of all 7 of our hotels) thinking we would be able to relax with some luxury for our final days in China. Unfortunately this was not the case. On arrival we were excited to see the entrance and glamour that was inside, however this was really all a facade. Beyond the lobby the hotel was tired and the hospitality sadly lacking. No smiles from the reception staff and we asked to move along when we sat in the lounge lobby for a rest. We were told that you could only sit in the comfy lounge seats if you were buying food or drinks. The rooms themselves were not of a standard that we expected given the expense, We all left this hotel in agreement that of all the places we had stayed, this was certainly the worst. In the past it may have relied on famous guests and false glamour but people expect more. Some basic hospitality and a smile would go a long way.

Jan Jing tower is a very elegant hotel in a perfect location, next to the shopping district of Shanghai. The concierge has been incredibly kind and helpful, fundamental for us to find a lost baggage at the airport.

The hotel is visible from afar. It's tall and stylish. But the room wasn't very impressive. The floor is carpeted, which is difficult to clean and feels dirty. It's also uneven. There are scuffs, dust, and stains everywhere. You don't expect to see such flaws here. We stayed in a super small and cheap hotel in Beijing for 2,000 rubles, and everything there was a whole lot cleaner. The service was also questionable. My friend and I were traveling, and she was the first to show up at the reception desk to check us in. I arrived two minutes later, and they didn't even say hello. I just handed over my passport and that was it. No hello, no goodbye. Everything was fine when we checked out, but this was a surprise.

The hotel is very dated for Shanghai, and whist my first stay I had an excellent room when I return took 4 rooms to find one that didn’t smell of grease or cigarette smoke. The staff were very helpful in trying to find a room that was ok, in the end I settled in a room on the 26th floor. The 36th floor rooms are much nicer. It’s a shame because it’s a very good location for work and leisure - the pool and gym were good, breakfast was ok, nothing to write home about.

Overall, the hotel is good and the location is excellent. However, the reception service is a bit slow, and the staff could improve their English communication skills to better assist international guests.