Hi Inn Hotel (Shanghai The Bund Yan'an East Road)

Very polite staff, helped me to order food. The room smelled like cigarettes, though I requested non-smoking room. The mattress is hard. Location is great

This was the worst sleeping experience of my life. The bed is like sleeping on a rock. I actually woke up with bruises on my hip from side-sleeping. The other guests were constantly talking/yelling at all hour, and they're essentially right outside your door. The reception people were very nice, though.

Found small roach & bedbug in room. None of rooms have window to outside, only a small window to hallway. Great location, 2 blocks from Bund Rd or Yuyuan Garden, very close 2 mins walk to subway

Very friendly staff. The hotel was under construction, but didn’t trouble us. Aircon wasn’t heating up well. But they took care of it when I told them, and they gave me a gift package to compensate

Location was great being walking distance to Yu Garden, The Bund, and Nanjing Road East. It was hard to find because I arrived at Shanghai in the evening so it always a challenge looking for hotels at night. Check-in was simple because I showed my passport and desk clerk was able to organise my room booking without conversation. I found the reception, hallways, and elevator areas are in need of a facelift. The room was great with my own bathroom and I actually like a hard bed, acoustics need improvement because you can hear the conversation in the rooms next to you. For my time I just needed a place to sleep by myself, affordable and small because I was sightseeing all day and night. Coming from a country where smoking is banned inside public areas and some outdoor spaces for events. The smell cigarette smoke was everywhere, even if you shut the one window - it still found a way in. This place is ok for short stays if you can put up with it's condition and that fact people ignore the smoking signs. I found out on my last day that the nearest subway station was 200m from the hotel which was annoying because I was walking the Nanjing Road East station every day and getting off there. So maybe a simple public transport map of the nearest subway stations/bus stops at reception for tourist to take a photo of would be really helpful.

room was clean. friendly and helpful staff even tried to communicate in Englush