Crystal Orange Shanghai the Bund Nanjing Road Pedestrian Street Hotel

We had an excellent stay at the Crystal Orange hotel! We were kindly upgraded to a family room with the most amazing view of the oriental pearl tower. The room was spacious and clean, staff were so friendly and polite, and breakfast was lovely. I would recommend this hotel to all travelers.

New hotel with excellent location to the Bund and Pedestrian street. Wonderful service and a really comfortable bed.

+ Location was really good. Very near 外滩. + We stayed in a room with the view of 东方明珠. - Wechat response wasn’t the fastest (probably many guests) - The toilet had a smoke smell (hotel suggested for us to change room which we did). The new room’s toilet also has a smoke smell. + The staff provided an air purifier for the room. + Breakfast spread was good. - The toilet plug in our second room wasn’t working so we had to use hairdryer in the room itself. For the price I paid, I expected more. The room was pretty small for the price, probably because of the location. Might go for another hotel the next time I’m back in Shanghai.

Very good stay. Clean and comfortable. Easy access to nanjing lu. Staffs are all very friendly too. Helped to book all necessary transport and restaurant

Orange Crystal Hotel is always one of my first choices whenever I visit. The location is excellent, making it easy to access nearby attractions, shopping areas, and public transportation. The room was comfortable, clean, and offered a great view. One feature I particularly enjoyed was the robot delivery service, which can deliver food and items directly to your room. It is both convenient and fun, especially after a long day when you just want to relax. Overall, a reliable hotel with a great location, comfortable stay, and thoughtful modern touches. I would definitely stay here again.

It’s near the metro and Nanjing pedestrian street with lots of foods and shops. Walking distance to The Bund. Bed is comfortable. Staff is nice. Location is great. Con: Only 1 lift in the lobby and 1 outside the lobby. No drop off point for cars too.

Very good hotel. Good located. Nice staffs. Specially front desk staffs. And housekeeping lady staff. She support and help us alot. Best hotel in town

A very nice and new hotel in the heart of the city close to the Bund and Nanjing pedestrian street. Good service and nice breakfast. Free laundry machines too. Gym is small but sufficient. Good reception service too. Will be back. Thank you.

Location is really good, less than 5 minutes walk to the start of Nanjing Pedestrian Street (Popmart side) and also less than 10 minutes walk to the Bund. We took the family room with view room (we stayed on the top most floor of the hotel, level 8) - the view of the bund is really very nice! Toilet was a little squeezy at the sink + toilet bowl area though..shower was huge. Breakfast spread was decent, not a lot but I guess sufficient. Another random thing we really liked about this hotel was the free self service laundry. They use commercial washer (4 units) and dryer (4 units). The dryer is by far the best we have used for all our holidays. Just 1 cycle of 50mins or an hour and everything is dry! And we could track the remaining time for our washing/ drying round. This was really a life saver for us as we do not need to wash so much clothes when we get back🤣 Staff were generally nice, with some that would go out of the way to help, but some not so much when it came to taobao/ parcel collection. Their taobao/ parcel collection was a little messy somehow and for a first timer, it was a pretty stressful experience at first... But I guess we all learn along the way!