Kensington Hotel Yeouido

Hotel room was a decent size. Beds were super comfortable. Pillows a tad hard but not a problem. Housekeeping was done daily. Free use of laundry room for long stay. Airport bus directly in front of hotel. National Assembly Stn just a short walk behind the hotel. At least 3 convenient stores behind the hotel. Hyundai mall is a 15min walk across Yeouido park. Hangang river also within walking distance.

It was upsetting that this hotel wasn’t meet my expectations although their front desk service was responsible to our request in terms of baggage and WiFi connection issues. However, the amenities are not fulfilled a hotel that classified as 4 star because their equipment was old-fashioned which gave me a vibe of late 80’s vintage style in contrast with their classy lobby outfit. I genuinely think this hotel need an upgrade for the facilities.

Good travel

Near to cherry blossom. Easy to find food. Around 10min to nerest mrt

Very nice breakfast, the location is supreme convenient to shopping malls, very friendly for the hotel staffs.

The reception staff discriminated against foreign guests. They refused to let me check in at first and made it unnecessarily difficult. When they finally let me in, they even said I looked like someone who shouldn’t be allowed inside.

Overall a wonderful stay with this hotel! Although one thing I dislike about it is the location since its located about 10 minutes walking distance from the neareat subway.

The hotel’s exterior gives the impression of a four-star property, but unfortunately the interior and guest rooms do not live up to that expectation. Our check-in experience was disappointing due to the receptionist’s attitude. When I showed my booking confirmation on my phone, I handed it to him to verify. After checking it, he returned my phone but let go before I had a proper grip on it, causing it to drop onto the table. While no damage was done, it reflected a lack of care and professionalism. We also explained that our booking was for four guests, with one person walking over to the hotel and another arriving the following day. However, the receptionist seemed unable to understand our explanation and responded with an unfriendly tone. He repeatedly emphasised that, as foreigners, everyone had to register their passports. We fully understood and had no issue complying, we were simply trying to explain that not all guests had arrived yet. Additionally, despite the booking being for four people, only three sets of towels were provided in the room. When we called housekeeping to request an additional set, they brought only a small hand towel instead of a full bath towel. Overall, the service and attention to detail fell short of expectations and did not match the impression given by the hotel’s exterior.

The hotel assigned us in an accessible room, which is not an issue since the room was spacious. But they could have at least let us know upon checkin. The hotel seems to be too busy and the room itself was quite old. There are so many better options with the same range of pricing.