The Ambassador Seoul - A Pullman Hotel

We had a great time celebrating ***** New Year. The room was clean and comfortable, with an awesome view of Namsan Tower. The indoor swimming pool was decent but too small and crowded. The executive room privilege was nice, especially during happy hour. However, the breakfast in the executive lounge was average, as there weren’t many options compared to other hotel buffets

Comfortable warmly decorated rooms with basic essentials, toiletries are chargeable items. Only negative is room temperature is centrally controlled and temperature control in room do not work efficiently hence room remain overly hot.

Perfect base, a bit quiet neighborhood, but easily accessible to transport. Great room and great staff. Great view from the club lounge

In fact, so many things were good about this hotel and most of the staff were kin (despite not always Necessarily very helpful to the hotel policy). However, I'm putting only 2/5 for service because the last day when I was leaving I wanted to ask one of the front desk staff a question and the way she reply to me with her hand from afar without saying a word in the most impolite and condescending manner, which is very shocking not only because I'm a client but also that it comes from a korean (as if she was telling me to shutup) because she was busy talking to her colleagues apparently that they were squatting and hidden by the desk. I think she is the same girl who ran toward a guy who seems to be either a celebrity or a cheabol to welcome him warmly and do his paperwork with other staff members. One of her colleagues came towards me and I mumbled with a few words saying that this was very unprofessional. In fact, it was not only unprofessional but it was extremely impolite. I hope that they will talk to her so she can work on her manners better especially when it comes to clients. It is a pity because I can't even remember the good deeds of her colleagues because of what she did. Was the experience ok? yes it was ok except for this very extremely unpleasant experience a few hours before I left Korea. Will I ever go back again?!!! Never! Despite that there are some hotels that are very far from the city center like walker hill, I still go every year just because they have the best staff and service.

It was okay. Not great. Their interior was very thin, little noise isolation with outside. The happy hour is little bit short but food quality is okay. Great view, but little bit far from local public transportation.

The service and Italian restaurant of this hotel are really good ！