Four Points by Sheraton Hainan Sanya

Location is very good. There is a dining street just behind the hotel called Waimao street. The is a smaller mall near the hotel too. Opposite is the beach with a fantastic view. You can see the sunset from the hotel balcony. It is full of people whether young or old dancing regularly. The only drawback is the hotel is a bit old. And the water pressure for shower is low. Also the wifi is extremely slow. Prepare your 4G or 5G.

Amazing hotel, nice staff Mia, Tina , Monika, I would be there again, but you can't swim in the sea 😭😭

Very cool, clean, and comfy………::.:,………………………………………..(1617172)

WiFi not working. Other than that, nice room and breakfast. Front desk receptionist is helpful.

The room was very nice and the view from the balcony was stunning. But there were multiple issues. It took them 40 minutes to check-in, at which time there were 2 power outages. The phone in my room didn’t work, and there were issues with scanning the room service QR code. There was left over food in my fridge also. There is also the issue of false advertising regarding the infinity pool which is non-existent. To top it all off, at 01:00, the fire alarm went off in my room for no reason. The staff are very nice, particularly Harry the lifeguard who went out of his way on multiple occasions to help me when I injured my finger. The issue regarding a lack of English speakers in SanYa is true.

Pros: •Good location in the main town of Sanya so it's easy to get to shopping areas and restaurants. •Close to one of the main beaches. •Dinner buffet keeps food like sashimi in contained areas for cleanliness. •Coffee at the lobby bar is nice. • Nice gym Cons: • The breakfast here is terrible. Unless you like congee, you get a very limited options of food overall and only about three western options - sausage, egg, and bacon (poor quality bacon at that) • ineffective staff at breakfast. We arrived for breakfast at 9:30am (a busy time) and were scanned through despite there being 0 tables available and very limited help from the staff just standing around. • Terrible coffee at the breakfast. • Want to relax and sit by the pool? Good luck with that as there are only 12 sunbeds next to the pool! A shockingly poor amount for a hotel with so many people. • Things like toilet paper wasn't replaced upon cleaning two times. • Swimming pool was freezing! • Everything is in Chinese. I'm glad I was with my partner because there wasn't a single thing translated into English. Overall, I do not recommend this hotel unless you are actively seeking somewhere that might be cheaper than the better options available in Sanya.