Sun Beach

The apartment was nice and clean, all the staff was extremely polite and helpful. Excellent location from the sea, and the bus stop is just around the corner if you want to visit Palma. We even got a suprise breakfast on out last day. I would recommend to anyone who visit Santa Ponsa.

Stopped here for 4 nights at the beginning of March, hotel nice and clean and in a great location. Staff were all pleasant throughout our stay. Only downside was that we arrived a little early in the season and majority of places were closed! Would definitely return albeit later in the season once everywhere is open.

Stayed here a week with my husband and 2 teenagers. The location is fab and bar area and reception area very nice . The beds are pretty uncomfortable and the sunbeds round the pool need updated but it is a 3 star hotel so I wasn't expecting anymore . We had a bit of an issue with a bad smell and a few cockroaches in apartment but once I said to reception they cleaned the room daily and got rid of the smell. Big shout out to Marta on reception she was just brilliant for start to finish. Service with a smile . She definitely is a credit to sun beach hotel .

From check in to departure it is not possible to say anything negative about this hotel. Every member of staff from management to cleaners were polite and helpful in the extreme. Hotel perfectly positioned overlooking the beach and sea. Many, many bars and restaurants right outside the doors. If you turn left you hit party town, not our cup of tea but many appeared to be enjoying it. Turn right for quieter bars and eateries of which there are many. We had a 7th floor apartment which was plenty big enough for us. A decent lounge diner with kitchen area, fully equipped for self catering. Large bedroom with huge bed plentiful wardrobe space for all. Modern bathroom which was immaculate. Outside the door a private patio with sunbeds and outdoor furniture meant you did not have to move if you did not want. Bedding and towels changed every other day and cleaners were fastidious. Pool area and sun deck with plentiful loungers for all. Pool bar run by the lovely Michelle was well priced and very comfortably furnished. Very good supermarket within 100M meant self catering was very easy. A special shout out for the brilliant Marta who remembers everything and nothing is too much trouble.

Lovely hotel, nice staff, great view ( from floor 9, which was ours ) spotlessly clean. Right in the middle of the Main Street with bars and restaurants, but very quiet too. W e are disabled and had mobility scooters which we took with us, no problem, we had our own a parking and charging area, Just one quirky thing, to get to our apartment we used the lift to the third floor, then across the “ bridge “ to the next lift up to the seventh floor, then through a passageway to the next lift up to the ninth floor ! Sounds like a right palarver, but it wasn’t it was ok. Don’t be put off. Anyway definitely going to go again, it was great.

Lovely hotel, close to some lovely bars and restaurants. Rooms lovely and modern. Pool bar was ok, soda machine had too much syrup. Pool is good, wish had steps rather than a ladder.Would stay again, minor niggles but not worth writing the place off.