Boutique Hotel Mendi Argia

We had a lovely stay of 9 days at hotel Mendi Argia. The quality of the rooms, the view of San Sebastián and the food for breakfast were all excellent. The parking is something we worked around and not in the end an issue for us. The staff were super friendly and trying some Spanish with them was fun and much appreciated. So why 4 and not 5 stars? The WiFi. Whilst it would be lovely to think WiFi is not essential when you’re on holiday, that sadly is not true as soon as you want to research restaurants or plan day trips. Don’t bank on being able to use it for anything remotely more than sending a text message. Also, we had an issue in our room with a flashing security / smoke alarm light over our bed. Not an issue during the day but at night it kept us awake and meant that wearing an eye mask at night was essential. This could not be changed according to the maintenance chap. Overall though, we loved the place, and especially the ‘group’ breakfast table that had us making new friends and getting and sharing useful tips for our days out and restaurant recommendations. Finally, to mention again the staff who were very helpful in helping to ensure some dietary requirements were met.

Lovely hotel. Friendly unassuming staff. Once you discover the stepped paths down to the beach (about 30 minutes walk) you won't regret the beautiful location overlooking the bay and the whole town.

This hotel is NOT client friendly, not luxury, and not convenient. When we arrived, there was no warm greeting, just a climb up many stairs to get to what we guessed was the lobby - we couldn't tell because the lobby was a complete mess. It looked like a working office with personal items strewn about and piles of boxes scattered around. Although we understood there was no parking at the Hotel, we didn't know that we would be asked to park at the bus station and take a public taxi to the hotel. When we were shown our room, the hallway was very small, dingy and not totally clean. Our room smelled intensely of cleaning fluids to the point of gagging (we had been told that they just opened after a three month closure, but that is no excuse). They did offer us another room but at that point we were so turned off, we weren't interested. We just left and hoped they would give us our money back. After multiple emails, there was no response from the hotel management. This is NOT a luxury, boutique hotel and there is no way worth the price they charge.

Mendi Argia is a premium boutique hotel in SAN Sebastián. The property has a beautiful view of the city and is well designed with spacious rooms. However, the hospitality at the hotel could be improved. Also, the main city is a 10-15mins cab ride (50min walk) away from the hotel and parking isn't easily available on site. Would keep that in mind while considering this place.

Yes, the interior architect knows the Gustavian design, knows Santa & Cole lightings, knows Van Duysen etc etc, but what the owner doesn’t know is how to receive hotel guests. It is expensive, and when you compare with the Amira Hotel nearby, you receive only a picture . A picture of the uncomfortable room, a picture of the city ( you have to discover by walking) , while there is no garage or parking spot., a picture of the bar , and a picture of a young unexperienced staff of two girls. Well that’s it : an expensive picture,….but an hotel with no maintenace, no comfort. If you want to read a book all day long in your expensive room with design , and when you dont care about comfort, this hotel is yours. But look first to the Amira hotel before you decide

Awful. Awful. Awful. AVOID! No parking on site (said “private parking” on booking website) we had to risk our car on a small spot down the small windy road. Otherwise a trip into town with a return taxi ride! Weren’t informed we had to pre book dinner. No dinner for our young children after a 6 hour journey. Snacks for extortionate price and totally unsuitable for them. “Bar” was an honesty help yourself set up. Wine by the bottle not the glass (cheapest over €20) No room Service as stated No phone in your room No privacy in the bathroom as glass doors albeit it mottled glass. Breakfast is very basic selection suitable for more mature palate, communal seating area to eat it in the lobby (no thanks!) Staff were unaccomadating and seemed irritated we were a family of 4 not a peaceful couple even though it states families welcome. Couldn’t wait to escape first thing! Plus side. They had nice hot oat milk for the breakfast coffee! That’s it.