Europa Palace

Nice experience

房間很乾凈 早餐好吃 服務好

An excellent hotel with a terrific and most efficient Team. Elisa, Leonardo and the restaurant manager deserve a special mention.

The location was great, as were the facilities and staff. We will return to this property if we are ever back in Sanremo.

Very nice rooms, very comfortable beds. Staff seemed a little uncomfortable at times

Wonderful friendly staff! Clean new hotel that was a pleasure to stay at! Will definitely return!

While the shower, bed, and a few healthy breakfast options were good, the negatives were significant. One night, we endured over 1.5 hours of violent screaming between guests in the middle of the night. It was loud, aggressive, and sounded dangerous. We called reception twice, but nothing was done — raising serious concerns about how the hotel handles guest safety. Several amenities came with unexpected charges that were not disclosed at booking: rooftop access only after 6:30 PM, beach use €50/day, and spa & pool access €35/day per person. These hidden fees left a poor impression. Service was further impacted by a language barrier — many staff members did not speak proper English, making it difficult to communicate needs, clarify information, or resolve issues efficiently. It might look nicely designed, but overall, the stay felt far from a five-star hotel experience.

“An exceptional property in a stunning location, complemented by professional and accommodating staff. I look forward to returning to Sanremo soon and will undoubtedly choose this hotel again.”

Great stay at this hotel. The staff was particularly friendly and professional.