Augusta Lucilla Palace

The cleanliness was so so. There was dust on everything, when we arrived a part of sheet was on the ground. There isn’t a kettle in the room that I expected the 4 stars hotel should have it. They even doesn’t have the free water in the room and you should pay the water which was on the fridge. They cleaned our room every day because we requested but when they changed our towels They had fallen down one of the big towels, it is not respect for guests. But after 3 days they changed our sheets and cleaned our room well. The bed has a massage but its work was really bad, also it is not comfortable during sleeping. The location was not bad just because it was near the termini train station that it also has the metro or if you want to get to airport you can go there and by one train go to the airport. We didn’t buy the breakfast but one day we tried that and it was not delicious, there are many choices for sweet parts but all of them was not fresh , I never seen something like that, but you can eat the sausages or cheese or butter and bread. Frankly it is not 4 stars hotel and I never come back to this hotel. I think it was 4 stars in 10 years ago but not now. All facilities was really old.

The breakfast is with very good variety, the location is close to train station and lots of restaurants. The room is a bit small but it goes fine.

Everything was great, the room and staff were polite and kind, and the location of the hotel was very good