Akti Imperial Deluxe Resort & Spa Dolce by Wyndham

This is easily one of the worst hotels I have ever stayed at definitely not a 5-star hotel! We were forced to book here due to a flight cancellation and had to pay an outrageously high price for just one night because everywhere else was sold out. We arrived exhausted at midnight, and when we asked for a late check-out, they flatly refused. The next morning, I went to reception again, explaining how tired we were from the flight cancellation and spending hours at the airport, and that we couldn't stay outside by the pool because of the loud noise and burning sun. Still, they showed zero flexibility. To make matters worse, we couldn't even sleep at night because of constant hammering, slamming, and loud music from the neighboring room, and reception did nothing about our complaints. As if the sleepless night wasn't enough, we also booked their massage service, which was an absolute disaster and extremely dirty there was actually a cockroach in the shower room (and I have photos to prove it)! There was no shampoo, no conditioner, and no hairdryer provided there. Even worse, when we asked the hotel for a toothbrush, they told us they didn't have any! How can a so-called 5-star hotel not have basic toothbrushes? Even 2 or 3-star hotels provide dental kits. Finally, the food quality at their restaurant and pool bar is appalling. After eating there before heading to the airport, I came down with severe food poisoning suffering from intense stomach cramps, vomiting, and diarrhea. I've been sick for two days now, unable to eat anything, and can only manage to drink water. Terrible service, zero hygiene, and a complete nightmare of an experience. Avoid at all costs!"

Overall a decent stay, but definitely not a true 5-star experience. The hotel is starting to show its age, and the rooms and common areas could use some renovation. The food was repetitive and not particularly good, with very little variety from one day to the next. The staff and location were fine, but for a 5-star price I expected a higher standard. I'd recommend it for a relaxed stay, but not if you're expecting luxury.

Nothing that is shown in the pictures is real. The food is at a very low quality, They rushed us through every meal like we were in school or something, there was no AC in the rooms which made it impossible to sleep for those 2 nights. We went to relax and came back needing a vacation after our vacation. EXTREMELY DISAPPOINTING!

The location is a perfect. It has its own pebble beach with a bar and sunbeds. The hotel itself is huge with lots of choice of food and drinks being served. The animation are a real credit who work hard and are fantastic entertainers. The sunset is stunning

We are still here has I'm writing this, absolutely brilliant holiday made even better by Anis, Andre and Nemo, they have made our experience here amazing and they work really hard

We came away for our family moon after getting married and the hotel and food was good! The main part that we were really happy with was the entertainment team! They were amazing! Special shout out to andrei, nemo and anis who made the holiday so special! The energy they bring is second to none and the holiday would not be the same with out them!

This was a honeymoon for our daughter, son-in-law and 1 year old baby granddaughter. We as grandparents came to help. The rooms were dirty. Really dirty. After 2 supposed ‘deep cleans’ they are still dirty. The toilet and sinks especially. My daughter’s beds were really uncomfortable with springs coming out of the. On the first evening, the baby choked on an earring back from a previous tenant, she complained to the front desk to be dismissed being told - they clean the rooms thoroughly, clearly not. Food is ok. The à la cartes aren’t worth going to as they operate a taster kind of menu where they bring everything rather than you choosing what you want. Including the hotel tax (taxed at a 5* rate) the holiday has cost us £10,000 & I really don’t think it’s been worth it. We wouldn’t come back. I have complained to Tui but they haven’t been very helpful to be honest.

Fab hotel, great location and food. Entertainment team fab especially Andrew he was fantastic.

We had an amazing stay at this hotel and would highly recommend it. The staff were absolutely fantastic—friendly, attentive, and always willing to help with a smile, which made us feel welcome from the moment we arrived. The beachfront location is perfect, with beautiful views and direct access to the beach. It’s also in a great location, making it easy to explore the surrounding area while still feeling peaceful and relaxing. The food was excellent, with plenty of variety and consistently high quality throughout our stay. The hotel was spotless, and it was clear that cleanliness was a top priority. One of the best things was that there were no sunbed wars! There were always plenty of loungers available, so there was no need to wake up early to reserve one. It made for a much more relaxing holiday. Overall, this hotel exceeded our expectations, and we wouldn’t hesitate to return. A fantastic place for a stress-free and enjoyable holiday.