Adelais Bay Hotel

One word that describes everything in this hotel is AMAZING! :) But, let's start. ROOM was absolutely PERFECT - super comfortable bed (one of the best we've ever slept in) and very big which is very important to us because our kids usually come to our bed to sleep, so it was big enough for four of us. :) Room was also perfectly clean, they were cleaning every day, changing sheets and towels. The terrace was also big and it was pleasant to sit there in the evening. I have to add that it during evening and also during the day it was so quiet which also made our holiday to be so good because we needed to get enough sleep. :) The AC system worked flawlessly, it was so pleasantly in the room. FOOD in the hotel restaurant was EXCELLENT! Everything that we ate was so delicious and fresh and there was a large selection of dishes every day with lots of salads, different fruits and sweets also. We stayed at the hotel for 10 days and every day for breakfast, lunch and dinner we were delighted with the food and also with the restaurant staff. They were all so kind and helpfull led by dear chef Konstantinos. :) Hotel bar was our favourite place. :) At the swimming pool with wonderful music during whole day and fantastic cocktails that we had in all-inclusive service and the best bartenders. Thank you a lot, dear Adrian and Paul, for best cocktails, for your patience and understanding for our kids. Swimming pool was perfectly clean and we all loved it a lot, especially our kids. :) LOCATION of Adelais hotel is FANTASTIC because you are very close to the famous Green Bay Beach with crystal clear water and my advice is not to miss sunrising because it is absolutely stunning. Secondly bus station is also very close so we went almost every day to some other bech to swim and also to the center of Protaras and to Aya Napa. Hotel staff is so kind, helpfull, patient and nice that I miss words for all of them. Rafaella welcomed us with her beautiful smile the morning we arrived tired and exhausted and she did everything that we didn't wait a lot to enter our room. Thank you, dear Rafaella, for everything during our 10 unforgettable days in Adelais. Rafaella, Sofia, Adrian, Paul and all other staff that I didn't remember names made our holiday even more beter. Thank you all and see you again! :) Adelais hotel is unique and fantastic hotel with a soul! ❤️

Writing on behalf of a friend who’s not Internet friendly. Absolutely shocking experience Customer Service was terrible. They seem to separate the people who are not all inclusive from those who are. And if you’re wearing a wristband you are very limited to what you can eat and drink. Location is beautiful but whatever you do don’t stay at this hotel diabolical. Unless of course you enjoy bad manners chips and clams every night.

Great Hotel and staff Clean rooms and very good A/C Breakfast is great and vareied ! Food at pool terrace is very good at decent prices Pool is very clean and warm and New sunberds Sandy Beach is very close, about 5-7 minutes walk with amazing views and super clear waters