The Blue Ivy Hotel & Suites

Nice hotel. All fantanstic.Execellent location..Outstanding customer service to all staff members

We booked this hotel for a girls trip. From the point of contact the hotel staff have been amazing and nothing lhas been to much trouble. David kindly helped us by giving suggestions for hotel transfers. On the second day here whilst we were having breakfast, a lovely English lady called Hailey came over to welcome us and she was very warm and friendly. She advised us on things to do around the area. She was then kind enough to offer us a complimentary 50% voucher off for food and unlimited drinks for that evening. We had booked B&B as we enjoy exploring the local area. That evening at dinner a lovely gentleman came over to say hello to us. His manner was so warm and welcoming and we only realised afterwards that this was the General manager Nicos. He was so lovely, that he upgraded us to a superior sea front room. The coffee machine in the room was amazing. My friend and I are staying in room 328....which gives a beautiful sea view. We would definitely recommend this hotel to couples/friends and d families for its location to beach and local restaurants and amenities. But we would like to extend our heartfelt thanks to Nicos who has an amazing team of staff who all go out of their way to smile and make you feel like nothing is too much. Nicos seems to have a warm relationship with his staff and guests and always comes out to greet his guests, giving a personal touch. We have 2 more days at this lovely hotel. Thanks to Nicos a d his team.

What a lovely hotel this is and the staff are so nice and pleasant. The food choice was excellent and of great quality, we really felt welcome by all staff and i struck up a freindly relationship with the restaurant manager (He sat at a table with my partner and other waiters and gave me the order book to take their orders) which was actually quite funny. Overall i was more than happy with everything apart from a couple of little gripes which were... Some meat dish choices could be cold especially the ones in a sauce and that happened to me most of the two weeks i was staying there but maybe that was because i went for dinner fairly late most nights. I got a room call to say that the smoke alarm in our room was going off a lot but we didn't smoke in the room or balcony, previously a maid had left a no smoking note over a cigarette packet on our bed because she found these on the dressing table so maybe there is a connection there but we were really annoyed at that. It was difficult to get a sun lounger as people ran for them as soon as the red tape was taken down, so were even throwing their towels ahead to land on the beds first so a lot of the older guests ended up at the smaller less popular kids pool. This will have to be looked at by managment as it was a big issue for a lot of people. The Bulgarian head barman in the upstairs lounge was a bit unfreindly to start with but as the holiday wore on he became more chatty but still retained a sort of dry humour which was fine by me. Khan the assistant was a delightful young Pakistani who chatted with us every time we went there. These are small issues and ones that could easily be remedied and in no way marred our stay. A big thanks to all the staff who made our holiday so memorable.