HighPark Suites Kelana Jaya, Petaling Jaya by Sleepy Bear

One of the worst staying experience after so many years. I'd make a last minute booking. After booking I'd receive an email said that I need to contact a number to get the kay I day before my stay. So I immediately. But no body answer that call... So.. I just keep on call the number I scare so of the home stay got no front desk. After trying to contact the owner for 1 hour plus. Still no body answer the call... So I'd contacted trip.com customer service... Since then both me and trip.com try to contact the owner also didn't get any answer from them... After 3 hours of call.. trip.com told me they got front desk until 8pm... So we just try our luck. I reach the front desk on 7plus.. and the front desk told me they cannot find my booking... Omg... So I have to contact trip.com customer service again... After 20-30 minute finally manage to get my room key... I found that the condo is very confusing... I couldn't find where to enter the parking... So I need to turn 1 round and ask the guard... Finally I manage to reach the car park floor... We have to slowly guess where should we park... Headache.... After another 15min finally we manage to go to our unit... But we found that there are stain on the bed sheet .. luckily they still got staffs to come to change for us... This is the most tiring stay ever ... And the toilet also got smell....

Nice place, convenient to walking around & a lot of mamak stalls nearby.

I had a great stay at this homestay in KL. The location was very convenient, the environment was clean and comfortable, and the customer service was excellent. The staff were friendly and responsive throughout my stay. Highly recommended!

Spacious, clean, location near eatingbplace & easy to park Short Stay 1 nite only … no photo taken so photo attc not relevant

live here alot of times, provide free parking and can live up to 4 person! me and my family members always live here when we visit kl! my brother like to swim down at the pool there! perfect for family and convenient!

GoodstayGoodstayGoodStayGoodStayGoodStayGoodStayGood

Place feel like home. Also very convenient to many KL places.

As a member benefit, we were entitled to late check-out after 1pm. However, we were only informed at 8am on the check-out day that we had to check out by 11am due to the next guests arriving, while we were still sleeping. We were also told that our deposit would be deducted if we did not check out by 11am. There was also an unpleasant smell in the room. Overall, it was quite disappointing.

Well established property with excellent facilities with parking, mall is there just 3 minutes away and food vendors around.