Mercure Pattaya Ocean Resort

The hotel is very well located. Nearby is the beach and the shopping center Terminal 21, massage parlors, in general, everything is close to the center. The room is clean, they cleaned every day. We did not have breakfast, but you can always go have breakfast somewhere nearby, there are many cafes. I would like to separately note the mini water park area with a slide for children: one large slide and a small area for kids, everything is very well organized, the hotel staff constantly monitors safety in the pool, there are showers, towels. On the fifth floor there is a separate pool for adults, it is quite large, about 120 or 130 cm deep. The water was generally clean, only in the area for kids it was not so clean. What I did not like was a very old TV that does not even support YouTube, which was critically important for us and necessary for children. In the lobby there is always water or juice sometimes. The staff was polite enough and not very intrusive. If I come again, I will consider the option of staying at this hotel.

Location is close to terminal 21 and lots of massage places and restaurants.  However it is a short distance to the beach and not exactly ocean facing.  Room is spacious and clean and we were allowed early check in.  Breakfast lack variety and is relatively pricey.  Wifi works well.

Well the over all experience was good. Location is very good. Easily reachable to walking street by tuk tuk in 5 mins.

It was an amazing trip during Songkran. We loved everything about it. The hotel staff is friendly and kind. I want to thank Pie from housekeeping that was keeping our room clean and was very nice to us. And also a pool bar attendant Auy (not sure if I spelled it right), who is also always smiling and being nice 🙂. Hi, from 2 Kazakh ladies from the 16th floor 👋 There was also a nice bellman or doorman, unfortunately I can't remember his name...he was always greeting us with a smile and wishing a good day) When I come to Pattaya next time, I'll definitely choose Mercure.

Got everything, good location, good room. Staff were very nice. Great view as well!

We had a wonderful time staying here! The hotel has a fantastic water park, and the buffet breakfast was delicious. It’s very family-friendly, and the staff are incredibly nice and accommodating. The location is great, just a short distance from Terminal 21 Mall, which is one of my favorite places to visit. The hotel is also very clean. Highly recommend!