Globales Palmanova Palace

booked this hotel with jet 2 I never read the reviews till after I booked it, was a bit nervous about the hotel there was a lot of negative reviews. well don't believe all you read this was a great hotel spotless throughout, food was amazing lots of choice and different dinners every night with something for everyone. the staff are all excellent nice friendly people and always a hello and thank you with a smile, cleaners are abit noisy at 9:30 in the morning but that's the hotel times and I'm not a early morning person but they move on quickly and you can go back to sleep and a big plus is they come back and do your room later on when you take the still sleeping card in of the door. I would maybe recommend 2 drinks with the token during the day as they are small glasses and you have to go back to the bar and there maybe a few people in front of you would maybe ease queuing and easier on the bar staff. drinks were all great and strong don't no why people were saying they were watered down overall had a excellent week at the hotel and I will Def be back thanks to the hotel and staff for a great stay

This was our third year staying all inclusive at Palmanova Palace and we had another great holiday. We absolutely love the friendly atmosphere here and the hotel is always spotlessly clean. The food is excellent with a great range of options, using fresh produce and ingredients - huge compliments to the chefs and special thanks to Isabel and the very efficient restaurant team who work so hard, but are always smiling! The bar staff and animation team are also brilliant and do a fantastic job. We can’t wait to come back next year!

This hotel is perhaps the worst we have visited in our life. The room is relatively clean. Room equipment - answer 2 stars. View from the room - to the disgusting construction outside the window. There are no toiletries in the bathroom, only soap.

Good hotel in a good location. The animation entertainment team especially "Charlotte" Carleta Hernandez made our holiday . She is a special person who will go far in life, they are lucky to have her working for them. A big Hola to the bar staff who kept us hydrated sometimes a bit too much hic.

Our group was 2 in their 30s, 18,16 and 15yr old. I'll start by saying this is probably a great hotel for the younger groups who don't really care about facilities. I want to also express how wonderful the whole staff at this hotel are, very polite and extremely attentive. Overall though we were disappointed with this hotel. It looks so much better on the pictures. The pool area is tiny. My KIDS were shouted at in the pool for slightly splashing and raising their voices. When in the pool you have to be silent and serious and that was shocking to me. They were not allowed to have fun in there. At one point I had to ask the lifeguard to get off of her high horse. Also be careful leaving belongings when you get in the pool. We has a wireless speaker stolen in literally a few minutes of being gone. We also had 3 towels stolen in a week which is an absolute joke. The food was abysmal. Sorry. We are not fussy eaters but go on holiday around 4 times a year, always all inclusive and this was one of the worst dining experiences we've had. We paid all inclusive and still had to spend almost 2000 eating out for 5 of us in a week. The kids would not touch it. On the plus side there was always a great selection of pastries but being celiac that's out of the question. Even the fruit was the same 3 fruits everyday, water melon, melon and orange, occasionally kiwi. 😅. If you can eat melon and pastry you are fine. Went to get toast one morning and there was the slight green dusting of mould on and by god that is disgusting. The breakfast was repeated the same everyday. The only upside is the pool snack bar was great and the only food my kids would tolerate. The bar staff were great but kept giving me alcohol free almost cocktails. Come on, I'm a fully grown adult. I even saw them refusing some lads drinks because they had been up 5 mins before and got one. Sorry but that's not acceptable when people have paid for all inclusive and the bar man clearly needs teaching that. Be aware that there are 2 sockets in the room that give out bare minimum electricity. My phone would be on charge all night and still be at 60% it was a challenge getting everyone's electronics charged. We bought an extension lead and that kind of helped. Very noisy on a night with the groups sat at the bottom of our rooms, shouting even fighting 2 nights. Not whst you want on a holiday. There's NOWHERE to get a coffee before breakfast opens. I was so wound up about this. I'm up at 6am every morning and coffee is an essential. I'd take a kettle if you do try this hotel because many people I spoke to had the same problem Cleaner was wonderful. Rooms spotless. Overall great staff, terrible experience There was a globales palmanova next door, much better hotel and when on the return coach and journey home, everyone I spoke to loved that hotel so if you can afford the slight increase, choose thst hotel or the amazing globales Saint Lucia. ××× in response to the owner××× If the staff didn't report

Me and my friend visited for 4 nights. Food was lovely and had something for everyone, only con would be having to pay extra for some drinks so we stuck to the ones included, but there was nothing wrong with them. Location was great only a 5 minute walk to the beach and shops. We did have to pay extra for a safe and then it did not work properly either. Overall we had a lovely time and would definitely visit the area again in the future as it had something for everyone and the surroundings were beautiful.