carly q
4 серпня 2024 р.
although the entertainment team were friendly enough, the hotel itself was not at all what it was advertised. the pool is a lot smaller than it looks and you aren’t even allowed to jump in, have a fly-away ball to play with and you aren’t allowed inflatables- i saw one woman with a tiny floaty smaller than the pool noodles given by the hotel for pool gym aerobics told they weren’t allowed it. the pool bar was not open a single time and the only thing we could see was when the door was slight ajar wedges by metal canisters inside it. the food was stone cold and the hotel staff were quite rude when you’d address a problem, their reply often sounded sarcastic, especially after reporting money stole off us. not many english families are in the hotel so the rest of the guests don’t have a clue what you say to them and equally don’t care if you don’t speak the same language as them, they shove past you, point, laugh and also push in the line for food. despite all this awfulness i would like to have a special mention for ahmed one of the members of staff who was the only one of the staff inside which was not rude.
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