W Osaka

I enjoyed my stay. Will come back again. Very comfortable room. Highly recommended.

RWe chose this hotel specifically to celebrate our first wedding anniversary. We requested a higher-floor room in advance, but unfortunately it wasn’t provided. There was also no special setup or decoration in the room, and the front desk never mentioned anything about it. The room view was average, and the hotel is a bit of a walk from Shinsaibashi Station. The elevator had a noticeable unpleasant odour when going from the ground floor to the 3rd floor. Overall, the experience was just average. For comparison, we stayed two nights at another hotel during the same trip that was slightly cheaper, but the overall feeling and quality were noticeably better than at this W hotel.

Very convinient & hsurprise for my birthday

Extremely clean, spacious, and the staff are exceptionally polite and welcoming.

The hotel was clean and the reception staff were very helpful. Breakfast was delicious, though there is some room for improvement. The water service was a bit confusing; we were told to get water ourselves from the cold food section, but seeing other tables having water delivered made the experience less pleasant. Overall, it was a decent stay!

We had a great stay as usual The star of this trip was yuna the concierge she was kind professional and fast!

Sink is too small to be practical, leaving no room even for hand soap. Shower head was difficult to position correctly, making it a struggle to use. Toiletries had an unpleasant scent like oil paint. 80-square-meter size of the room, only one box of tissues was provided. Hairdryer was ineffective; even on the highest settings, it produced only a weak warm airflow that would take over 30 minutes to dry hair. The hanging silver bulb is positioned in a way that creates a constant hazard for head injuries. An incredibly frustrating stay

Cool design, we stayed in a room with a city view. The cleaning is good, and the breakfast includes eggs, cheese, bread, and fruit. There is a large and stylish swimming pool, a sauna, and a gym.

Thank you for the wonderful hospitality over these nights. They provided a wonderfully satisfying Christmas decoration for my girlfriend and me, and we loved the room design and all the excellent and friendly service from the hotel!