Lan Ngoc
4 березня 2025 р.
Excellent location being 3 mins walk away from JR station and local shopping amenities. Lawsons just outside hotel which is 24 hours so very convenient for anyone wanting late night munchies if the hotel restaurant is closed. We checked in rather late into hotel on our first day but Reception staff very helpful and made the process easy. They explained the procedure to us about room key and how to use the lift and also advised us of the free products available for guests, such as cleanser and moisturiser on Reception. Even gave us a discount voucher that we could use if we wanted to use the restaurant for breakfast. Cleaning of the room was exceptional and bedsheets, new towels were changed everyday during our 6 nights at hotel. Room facilities was okay, although you have to pay to view TV in your room. Washing facility on 4th floor of hotel which is 24 hours and a range of washing and drying option available. 700 yen for wash and dry for load up to 3kg, 600 yen for washing only of upto 6kg and 100 yen for drying load for 30 mins. Room facilities a little dated. Couldn't find enough power sockets to charge our devices such as mobiles and power bank. The usb socket on the middle consult worked bat seemed to be a very slow charge. Basic tea making facilities and water provided everyday in the fridge in the room. Overall functional for our stay. We had quite a few heavy bags and rather than lug them around with us around Japan, the hotel was able to arrange transport service for us. Staff were really helpful with paperwork to arrange luggage delivery to our next hotel in Osaka.. We had missed the cutoff deadline to transport luggage to Kansai airport but lady on Reception did the next best thing which was to get it shipped to our hotel in Osaka. This was done and delivered with 48 hours and we collected our luggage at our new hotel. The hotel charged 300 yen per item admin fee to process and you also pay cost for the delivery distance between two location. Really worthwhile service as taking many luggage on Tokyo's public transport system during rush hour is a daunting and scary experience. Overall, hotel staff and location top notch, just some of the room facilities seem a little dated compared to other hotels we have been to regarding power sockets.
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