New York Hilton Midtown

Very bad front desk service and very bad room. See the picture, this was their King bed room.lt was really single room, very hard to have two people in bed. On the other hand, very noisy in room at night.

The Hilton Midtown Hotel is generally a good and affordable hotel. The biggest bonus is the location. The service is rather ordinary and partially some staff is grumpy. The rooms are older and there are not many amenities (no coffee, tea or anything else on the room). Overall a good experience.

Good location but hotel did not allow late check out of just additional 30minutes.

Excellent location. The room is spacious and they have 35 USD daily credits for food and snacks.

Check in line was too long and then they gave me a wrong room. Changed my room immediately and found the lock was broken then I was too tried to go complain again.

The person who checked us in with a name of Alex (i think Alexandra was the full name) was so cold towards us. She, during the whole check in process never smiled. We requested for a room close to lift, since we had 2 toddlers, for which she agreed, but actually gave a room right at the end of the corridor. the rooms were terrible, dirty, fridge had items, which were left behind by the previous guest. We had booked for 4 night in this hotel, but checked out right next day. The windows were terribly insulated, leaving load noise all through the night in the room. The location is the only positive for this hotel and bellboy team, who were cordial and atleast had a smile on their face.