B&B Hotel Milano Ornato

I like the room very much. Also the location, it very close to the tram. The staffs are so nice and kind. Happy with the stay.

Absolutely disgraceful hotel. The rooms are very dirty. The inside smells of pork fat and meat. They even sell room slippers for money. There is no water, it is sold for money. They have commercialized everything. You cannot find a parking space, you have to park far away on the road. You cannot find any staff at the reception. In one word, it is terrible. How is this a 3-star hotel? Even 1 star is too much. It is like a barn. Cold air comes from the windows. The air conditioner does not work. Extremely dirty and filthy rooms.

Service from the staff on arrival and during stay was very good and friendly, spoke good english. Breakfast options were good and had much variety. Only minor issue was the location and amount of plug locations within the room, as one was in bathroom, and other behind TV in our specific room. Noise from outside the room can be loud due to trains and other rooms along the corridor.