Hotel Indigo Miami Brickell

Room: Large and spacious, well maintained and clean. Room was cleaned on a daily basis, and fresh towels given daily. We were staying next to the gym and pool area, and unfortunately it was quite noisy at time. We were happy to have a balcony, however, there was no view from it at all as it was blocked. Room was quite dark, could have done with some more light fixtures. Big TV in room, however, even though it is a smart TV, it doesn’t connect to devices. Bring a HDMI cable if you want to stream shows. Pool and gym: Larger than the images, quiet in the morning but busy around midday to afternoon. Not very many sun loungers, but pool area and pool itself was clean and there were plenty of complimentary pool towels, although they run out when it is busy. Limited facilities at the gym, just a couple of treadmills and weights. One of the treadmills was broken, but gym towels were provided, and the area feels new and clean. Staff: Front desk were always very helpful, and available. We did have to ask twice about replacing toilet roll and towels, however it was sorted, even though it was late at night. Location: Very central, walking distance to all the Brickell city centre cafes and restaurant. Close to transport links which take you around Miami from Brickell Station. Surrounding area felt safe, especially as two young women travelling. Bar located on the 24th floor has great views and a great area to work or grab a drink. Although it is part of a different hotel, staff were very happy to give us access to visit it. Overall, we really enjoyed our stay at Hotel Indigo, would really recommend, and it is great value for money.

Customer Service is top tier, and accommodations are comfortable

Modern interiors and spacious rooms. Our window was dirty so couldn’t see anything out from the 15th floor. Although the building looks new we heard pipe noises frequently. That was annoying. Gym and pool are great. They don’t give complimentary drinking water bottle in room but there’s a water fountain next to the gym which is open 8am - 8pm. Make sure you have a reusable bottle. They don’t have steam room or sauna. They say city view for the pool and gym but you say residential buildings in the front and hotel. But you can do sunbathing. Front desk staff and other staff is friendly and have a smiling place always. The cafe, lobby and rooms have stunning interiors. The outdoor cafe at the back is a great place to hang out. I’d stay here again if I get discount :)