Montespina Park Hotel

My wife and I spent to days at Montespina Park Hotel relaxing by the pool. The pool was clean and at the perfect temperature. We lounged poolside with nice cocktails and lite food. The staff at the pool and restaurant were amazing! Luca, Giuseppe, and Barbara were fantastic and always helpful! The timing for our stay was perfect with US tourist already returning to the states and the Italian families mainly at the beach during this period in late August! We met a nice couple from Paris and a family from Prague who were very friendly. We couldn’t have asked for more! The hotel was recommended by a friend Faby Aprea, who I have known for a long time. Perfect recommendation! Mille Grazie, Faby!

We stayed at Montespina Park Hotel, Naples, and overall it was a very disappointing experience. First of all, when booking through EasyJet Holidays we were told the hotel was less than a mile from central Naples. This is completely misleading — it’s actually a half-hour train ride away, and the nearest station (Bagnoli) is about a 10–15 minute walk from the hotel. The walk itself is far from picturesque. It’s advertised as a 4-star hotel, but that really needs to be reviewed. The photos online look beautiful, but the reality is very different. The hotel is dated, with a strange clash of styles — a mix of some modern touches alongside lots of tired 1980s burgundy décor. When we arrived, we were told check-in wasn’t until 3pm, even though all the booking documentation stated 2pm. We had booked the “uber-trendy” split-level quadruple room so our family could stay together. Instead, the concierge first tried to give us two dated, tired double rooms, which were absolutely not what we had paid for. When we refused, he attempted to put us in a so-called larger room consisting of a double bed, a sofa bed, and a camp bed — again, not what we booked. Only when we stood firm and showed him the pictures of the room type we had reserved did he admit that the guests in our room had decided to extend their stay, so it was unavailable. Eventually, he gave us a “superior” split-level room and warned us we might need to move mid-stay. We made it clear we would not. The room itself was modern, clean, with a lovely shower, but it had major drawbacks: nowhere to put suitcases, no safe, no proper wardrobe space, and only a small toilet upstairs. The restaurant was another let-down. Dinner options were limited, overpriced, and unappealing, while breakfast was repetitive and uninspiring. The only real positive was the staff — mainly overworked migrant workers — who were unfailingly kind and helpful despite the difficult circumstances. Transport is another issue. Be very wary of cabs from the airport: some drivers asked €100 for the 20-minute ride to the hotel. We eventually found one at €60, but the drive itself was hair-raising. If you’re brave enough to book this hotel, I’d strongly recommend arranging a transfer in advance. Finally, the concierge let us down badly when booking us a restaurant on a public holiday. He arranged a taxi there, but didn’t mention that it would be virtually impossible to get one back. What should have been a 15-minute ride turned into a two-hour ordeal involving the local police to get us home. Overall, despite some positives (cleanliness, nice shower, hardworking staff), the negatives far outweighed them. Between the misleading location, the questionable 4-star rating, dated décor, room chaos, poor dining options, transport headaches, and unreliable service, I would not recommend Montespina Park Hotel and would suggest giving it a miss.

OK At Best Average at best. Over priced for the accomidation provided

The first room we were assigned had an ant infestation, we were moved to another room that also had ants. The breakfast included canned fruit, cold hardboiled eggs and day old pastries. The Netflix wasn’t working in the second room and while we were told that it would be fixed, it was not. The front desk staff were very pleasant but lacking in suggestions for activities in the area. The Hotel appears to be in need of some TLC . I would rate it as a 2/3 star property.

Very pleasant experience. Beautiful park hotel, located on a hill. Staff were very friendly, and the food was great! During the day we enjoyed going to the pool they have. There’s a little bar where they serve you drinks and food, very comfortable. The rooms are generous and clean. Definitely a place I’d recommend 👌

We arrived at pool at 10:30am. At 2:30pm, I went to pool concession area to order food/drink and nobody was there. Went to front desk and asked where husband and I can purchase food. Man told me the restaurant was closed but can go to pool area for sandwich. Went back to pool area, where a man and a woman were now behind the counter. They both told me the kitchen is closed and doesn’t open till 7pm. I confirmed ‘so there’s no food’ and they said ‘no food’. The glass bakery style case was empty. So my husband ordered McDonald’s to be delivered. When husband met delivery man in hotel lobby, 2 men behind front counter became upset telling husband he can’t bring in outside food and that we need to eat in our hotel room. Huh? This is all new information to us all while the hotel had no food to sell us. They went back and forth, finally hotel employee said they would make exception after my husband said we will be checking out immediately. Husband brought food to pool area for us to eat. An employee who presented himself as only Italian speaking, approached us pointing to the bag of food and began speaking unkindly. Husband told him he had already spoken to front desk and they agreed we could eat it by the pool. Employee, very displeased, walks off and continued to glare at us the rest of the afternoon. Other than that… there was a strong sulfur smell more often than not. Outdated room with very small bathroom that needed a good cleaning. Trust me… keep looking at other hotel options.