Britannia Hotel City Centre Manchester

The location is convenient and easy to go. Booked at late night and still available for check in. Suitable for a quick stay.

This was my 4th stay at this hotel, and unfortunately it was disappointing. The room was dirty and dusty. At check-in, I complained about the dirty washroom, and staff members Sai and Anjo were rude and disrespectful in response. They moved me to a different room, but it was also dusty and the carpet had a slight odor. The water kettle's cord couldn't reach the socket, so I had to keep moving it around the room just to use it. There was also a broken table fan left in the room, which felt like a safety hazard. There was no side table to keep the fan. I contacted Trip.com customer support, who said the hotel manager would follow up with a resolution. He never did. No facilities in this hotel. I would not recommend this hotel if you're looking for a clean, peaceful stay.

Horrible service lost an item with zero staff assistance Booked a single room at Britannia Hotel for a solo stay. While the bed was comfortable and the basic amenities were adequate, the overall experience was very disappointing. Cleanliness was mediocre and noise levels were high throughout the night. To make matters worse, the front desk service was horrible this time I lost a personal item during my stay and the staff showed zero effort or interest in helping me locate or retrieve it. Very frustrating service.

Loud neighbours, flies in room, discarded fast food in the corridor and rude staff over the phone

Does the bare minimum. Beautiful lobby with wooden decoration. Quite old and run down hotel. Rooms are very outdated with furniture in poor condition. Also air conditioning is poor having to rely on portable fans. Apart from that the bed was very comfortable and shower was excellent with constant high pressure and hot water.

We stayed one night. Overall very happy with our stay, location was excellent to get around , and the staff very helpful with any help we had. If your looking for hotel very central, and good value for money I would stay here again.

It is an extremely dirty hotel . I don’t know what make me so itchy . There is small dot on the blanket , hope they are not bug …. Kettle is dirty and a lady bug is caught . As I am single lady traveller and I not dare to complain. I need to buy a cleaning spray to live in this place , I don’t think they did cleaning. Since after I spray , I really feel better. Only good thing is the hot water is hot enough .

Good location and price was very good . The room was clean to a good standard. Walking distance to Manchester Piccadilly train station.

Just decent really. A small space for the amount paid. I have seen better