Hostel Myd la Latina

I URGE YOU, DO NOT TO BOOK THIS DESPICABLE HOSTEL. They are crooks who con people. I booked a bed in this hostel for 25/10/24 and 26/10/24. I sent an email to advise I would arrive around midnight, due to my train arriving in Madrid at 23.00. When I arrived, I buzzed the intercom and received no answer, finally after 4 buzzes and the prerecorded message, someone answered. They took my name and said they have my details, but advised that the reception closed at 22.00. There is no mention of this in my confirmation email whatsoever. Then the line went dead. I had to ring several times before it was answered again. Again going through the same prerecorded message, before the same person answered. He asked where I booked, as the reception is closed, I asked why this is important if he had already confirmed my details. He then hung up, I tried calling over 15 times via the intercom and received no answer. I walked away and returned 10 minutes later and he answered, when I said my name, he hung up. I was left on the streets with nowhere to go, despite paying for 2 nights. Every hostel I phoned or went to was fully booked, leaving me in the streets, cold, wet and alone.