Homewood Suites by Hilton Louisville Airport

房間滿意，早餐滿意

The room was great for my dogs. No issues. Have stayed here the last 3 years when attending the dog show.

CARS BROKEN INTO! Stayed here due to location. Booked for 2 nights on a business trip. First night my car window was smashed in the hotel parking lot (along with several others) and items stolen from my vehicle. Did not receive a call or an email from the manager. No cameras in the parking lot and was only told by hotel staff to call and make a police report. Moved to another hotel in a safer location and Homewood Suites refused to refund my money even after what happened. DO NOT STAY HERE!

***Huge issue*** you are directly next to the airport and UPS hub. When I say directly next to, I mean the huge freight planes flying a few hundred feet overhead sound like they’re in your room…..all night. That’s not an exaggeration. I’m not sure how this isn’t a huge issue for everyone. The hotel was nice enough. The room was big with a small kitchenette and two queens but it was odd as the bathroom sink is open to the room and only a door to close to the toilet and shower. Decent gym and breakfast. Lastly, water pressure, at least on the top floor, was non existent. Good luck getting shampoo out of your hair.

I booked a double bed one bedroom suite and had booked online confirming through my Hilton honors my arrival a partial room but was actually given a different room because someone from the front desk had called about my confirmation to see if I could take a different room but I told them that I could not but when I arrived I was not given what I had expected having already confirmed as a Hilton Honors member but a different room and not even what I had booked. Also I would like to say that Charles the one driver was amazing but the other driver Ethan didn’t seem like he was even interested in his job having left us after we had called at the Expo Center driving right past us. We were told that he was not picking up so we had to take a uber back when they indeed were picking up which was the whole reason for our whole stay at this hotel.

Ethan at the front desk went above and beyond to help us amazing customer service!!!!! Thank you

This was perfect for what we needed for just staying the night for a gymnastics meet.

We saw a stink bug on the wall when we first arrived. My reservation was for 5 and we only had 4 sets of towels in the room. Housekeeping entered our room prior to checkout time while we were still there. Guests shouldn't feel rushed when they are still within their paid time.

No, the hotel cancelled my room. ******* took our money and we had to pay again to sleep.