knyboi
26 квітня 2025 р.
Overall, we had a pleasant stay at BE Resorts Mactan. The location is great, the staff were courteous, and the ambiance was relaxing. However, there are a few areas where the experience could be improved:
1. Kids' Breakfast Policy
Children under 10 typically don’t consume much during breakfast, so it might be worth considering raising the age threshold for free breakfast. Allowing kids 10 and below to eat free could significantly enhance the satisfaction of families staying at the resort.
2. Beach Cleanliness and Comfort
We noticed that the seashore tends to get quite dirty in the mornings. It would be great if a few staff could be assigned to clean up the area early in the day so guests can enjoy the beach without discomfort. Also, adding shaded areas near the sea benches would be a thoughtful touch, especially for parents supervising their kids, as it can get very hot under the sun.
3. Gym
We also spent time in the gym, and we noticed that the billiard table didn’t have any chalk available, this was also the case during our previous visit last December. It’s a small item, but having it readily available makes a big difference for guests who enjoy playing.
We hope these suggestions help enhance the guest experience even further. We still look forward to visiting again!
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