Goldsands Hotel Langkawi

everythings ok ,but when house keeping doing the cleaning, forgot to replace toilet paper, then l request for it, l request FOUR TIMES, the house keeping only send to me, very poor service.

The rooms are very big and the rooftop area has a beautiful view. That’s all that’s good about this hotel. We faced many challenges during our 5 day stay: - Breakfast: No Western food for breakfast, only chilli chicken, rice and noodles. Boiled eggs are the only food we can eat, except once it’s finished they don’t fill it up. Two mornings at 8 it was already finished, even though breakfast is until 10am. - Restaurant and room service: Inconsistent working hours. One evening we phoned at 6pm to order dinner, they say no orders after 5pm. The next day we phone for lunch, they say they only open at 5pm! Basically, impossible to order food for lunch and dinner. - Elevator: only 1 working elevator for a big hotel. Nobody is repairing it in the time we stayed here. It takes forever to get the elevator - Dogs next to hotel: There is a yard next to the hotel with many dogs. We counted over 10 dogs. They bark the whole day and night, disrupting sleep. We stayed on the higher floor but it was still disturbing. We turned the aircon and fan on for “white noise” to sleep through the barking, but it woke us every night. The walls and windows are not sound proof. - Noisy: There’s no sound proof walls or floor. Can hear people walking on the floor above us, hear people talk across the corridor. There is also a drain in the bathroom next to the toilet, that is running day and night non-stop. This hotel looks fancy on pictures and is supposed to be one of the best in the town but for 5 days we got weak food and no rest. We will not recommend this hotel at all - keep it searching for a different place.

Room space very big, we can see shn set and sun rise from foof top, parking space is big, everthing i need i got in this hotel. Water pressure shower also best