Kyoto Nanzenji Ryokan Yachiyo Established in 1915

This is the worst hotel I have ever experienced in my life. Overall, the service and room interior were destitute. The hotel clearly saw us arrive through their camera system but did not come out to welcome us or invite us into the lobby to verify our information, instead leaving us waiting in the yard for quite a long time with no guidance and no signage in English or Japanese. After waiting for a while, they finally sent a staff member out to ask for my name and require us to confirm that we would pay an additional charge for one child, as they claimed they had only received information from Trip.com for 2 adults. I do not know exactly how the communication between Trip.com and the hotel was handled, but I had booked a spacious family room suitable for up to 4 people. However, the hotel still charged an additional 26,143 JPY for one child, bringing the total cost for one night to 172,943 JPY. The room interior was basic, cheap, and outdated, with poor amenities; even the sink pipe was leaking continuously, causing the floor to get wet while brushing teeth or washing the face.

All in all this was a good hotel, but with some inconsistencies which made the experience less perfect. The location, architectural preservation, the garden, the restaurant and the traditional robes were the highlights. Japanese breakfast was great and service at the restaurant was perfect. Booking the onsen was uncomplicated. Although we had booked a city view room, they gave us at first a room with no view. The next day we asked and we got the one that we had booked, we would expect a compensation for the first night which we did not get. At the checkout they had added one breakfast which we did not have and increased the fee for the child as compared to the one shown on trip.com. So be ready to double check everything. But all in all, it was a nice authentic experience. I would recommend: a total makeover of the leisure room for more comfort as a common area including better lighting just like in the corridor and maybe dark wood. It looked messy and no common/leisure areas were provided.

love it so much. good services and all staffs is superb nice.

A niice historical Onsen hotel 

我個人覺得如果你是想訂四千5五千以上的房間，或者可以考慮這家酒店，如果你衹是想訂一間1000多2000的房間，想來薅羊毛，蹭一下高端酒店，我建議你還是算了，因為你來到這裏甚至連他的花園都進不了，就像一個以前日本農村的青年旅館。而1000多的房價，在京都已經住得很好了。沒必要選這裏。

住完起了一身濕疹，床單被子特別硬，晚上衹睡了兩個小時，整個酒店都有一股味道，房間衞生間有小蟲子會突然跳到身上，空調聲音巨大開着睡不着

객실넓고 좋아요

房間設施太差啦很舊問題是我朋友送我過來，在房間做了半個小時就被轟客氣走説不然收費這樣很無語，以後不會在訂那了真的服務差

귀찮아서 리뷰작성 잘안하는데 너무 최악이여서 남깁니다 예약 안하시길 바라는마음으로!!!!!!!! 일단 가격대비 료칸이 정말 너무 형편없습니다 74만원 결제하고 갔으나 예약한 가족탕은 정말 작은 실내 목욕탕이었고 그마저도 유리창이 깨져있었어요 체크인과 저녁 가족탕 이용을 위해 프론트를 방문했지만 아무리 불러도 나오지를 않고 서서 대기 하기를 5분은 해야 나오셨던거같네요 보다못한 다른 일본인 손님이 프론트 벨을 몇번 눌러주셨지만 제가 여러번 이미 눌러도 안나오셔서 기다리는중이라고했습니다 저녁도 맛없어서 남기고 나왔고 제일맛있었던건 커피랑 아이스크림 이여서 그걸 제일 많이 먹었습니다 예약을 제가 해서 같이 동행한 사람한테 미안할 지경이었어요 이게 74만원 이냐고 하더군요 아 숙박비인지 시티텍스 체크아웃 할때 더 내는거 있습니다 아무쪼록 다른 료칸도 찬찬히 자세히 꼼꼼히 찾아보시고 예약하시는거 추천입니다