Pullman Kuala Lumpur City Centre Hotel & Residences

The counter service is good. Staff is nice! Overall hotel was clean and comfortable! They have a Bluetooth speaker plus clock, I love it because can play my music by this.

The lobby has interesting deco. I love the double queen size beds for my family of 4 where a baby and toddler cosleep with us. But the pillows are way too soft but the housekeeping are able to accommodate more pillows as they lacked of hard ones. The room and bathroom are clean and well equipped. Addition, I requested for a birthday cake for my hubby's bday the day before my hubby fasting and my daughter informed staff at breakfast and the manager gave us another cake for her. Staff accommodated my late check out as my kiddos napped in the afternoon. Breakfast at 1st level sedap was big but lack of flavours such as cheesy egg omelette lack of cheese but it's OK to take more cheese by myself on the cold serve. I also managed to try out breakfast at living space with slightly better variations of breakfast but saw a small cockroach climbing at the side of the heating machine. Shamsir seem to be the supervisor there and permitted my babies and I to try as my hotel only allow Sedap, thanks. The garden is simple but love the pools with jacuzzi even though I didn't get into it since caring for my sick baby. We are able to walk to the malls within 5 min but having a wheelchair and stroller aren't easy on the steep slope when crossing over to Banyan hotel as they are beside each other. We will still return to this hotel and recommend to families.

It’s pretty nice hotel . Near to upscale malls . Good breakfast and massive apartment. They are bit old but very well maintained. Thanks to Devi who made our anniversary special by decorating and providing cake . Also to Jimmy in breakfast and praven at reception who were very polite and helpful. Overall great hotel if you want stay at city center .

The room was very clean. Very convenient location, only 5-10 minutes walk to Pavillion shopping Mall. The staff is polite. We enjoy stayed here.

“The hotel room is beautiful and clean, the staff is very helpful, the breakfast has many choices and delicious. Also, thank you for the happy birthday cake!”

This hotel just behind pavillion . Old hotel but quite nice . Breakfast quite good .