Big M Hotel

Good hotel for a solo traveller. All the ameneties were complete and usable. They also provided hair dryer in the room and iron board at the hall way. The rooftop was the most part i really like about this hotel. Is was a small hotel and yet I still enjoyed staying here. The location was so great, near to Masjid Jamek LRT, walkable distance to attraction places like Dataran Merdeka. May consider this hotel again if I travel solo to KL.

My recent stay was excellent! The room was quiet, clean, and very comfortable. The entire building was well-maintained, and I had nothing to complain about. The staff was courteous, and the overall experience was relaxing. Would definitely recommend this hotel for a pleasant and hassle-free stay. Great value for money.

Clean, comfortable, and very friendly staff. A really nice place to stay—highly recommended!

I stayed at this hotel recently and had an overall okay experience. The staff were friendly, and check-in was quick and smooth, which I appreciated. The room was fairly clean, but I did notice the pillowcase was wrinkled, which gave a slightly unkempt impression. I stayed at Room 415, and the housekeeping staff isn't friendly to me even my girlfriend as well, not well train. One thing that really concerned me was the lack of security during the night. From 11 PM to 6 AM, there was no security staff on duty. When I asked about it, the hotel staff said the security takes a rest during those hours. That was quite worrying, as there would be no one to help if something were to happen during the night. I hope the hotel can consider having security available overnight to ensure the safety and comfort of all guests.

I got a good deals with this hotel.. Everything is more than I expected

Excellent service