Furama Bukit Bintang, Kuala Lumpur

The first room was smelly and we asked for a change of room. It was promptly done. The 2nd room was better; no smell, spacious but the furniture could use an upgrade and the tv channel was very limited.

Here is my review on my hotel stay.. I booked 3 days 2 night over a weekend. The hotel is rundown which commented by many reviewer is true but the service there We got a free room upgrade to suite. The bed is nice to sleep on. the room is spacious. They do have a good hot shower is what I want( some other 4 stars hotels in KL didn't even have a good hot water for shower) Facilities - there is a gym and swimming pool which is good and there isnt any lacking of equipment in the gym. The breakfast is decent. I didn't like the day2 breakfast but I like day3 breakfast. There is a link bridge to lalaport shopping centre which is very convenient. And also near to berjaya time square Here is the cons. - slow and talkative staff during the checkin I was waiting next in line to check in for 20mins, I noticed the checkin staff was chit chatting with another lady . The lady look like she is not checking in but they chatting loudly and Laughing. I was disappointed by this action. - poor maintenance on the gym equipment, I noticed some of the gym equipments got strapped broken and broken button and etc. but safety are compromised when the gym are found faulty and need to be highlighted to staff but were ignored. Please help to check and make necessary repair

Fresh Food ,Nice scenery