Urban Suites @ Swiss Garden Residence

decent view from the unit, kinda confusing if it ur first time with the self-check in.

The place is very near to famous Alor Street and accessible to most of the attractions, the price is reasonable and worth every penny with the facility u get. Will recommend to friends too. Deposit is easy if you have TNG, they will send u back on a day u check out.

“I was really surprised by the view and the room—it exceeded my expectations! Everything was so nice, very clean, and comfortable. I’m truly happy with my stay here. The only small issue was the water pump in the shower, which might need some repair, and I was a bit confused about how to operate and adjust it. Overall, still a very pleasant and satisfying experience!”

near alor road, got lots of food there, my child enjoy the swimming pool session. room is small but enough for us to stay.

nice for a shirt kl trip to stay. easy access. safe and nice view from the room

Stayed 2 nights at Swiss Garden Suites. The location is very strategic — just a 5-minute walk across the main road to reach the popular KL area of Alor Street, and within walking distance to Pavilion, Starhill, Fahrenheit Mall, and Lot 10. The location is excellent, and the accommodation is clean and tidy. Traffic when using Grab is also smooth, not as congested as staying near Pavilion. Check-in is counterless but very flexible and punctual. Don’t forget there is a RM200 deposit required for foreign guests.No amenities. Highly recommended!

Will NOT repeat because host ask for rm200 deposit when we want to check in. That is too much! Hotel just ask rm50 deposit

I had a mixed experience here in this property. First of all, no complaints about location. Property info was a bit misleading, hence I sent feedback to trip.com. I believe that the trip.com representative had contacted the host to check with us. The host sent someone (maybe their worker) to come over to our stay to investigate and this is where our supposed to be holiday trip turns nightmare. The person who came to our stay was a Bangladeshi guy, claiming that his Boss had asked him to convey a message to us as we are supposed to notify them of any flaws with the property instead of sending feedback to trip.com. he warned us if we wanted to stay then we stay, otherwise get out of the property in 20 minutes time and the will be no guarantee of refund. I was in a state of shock and my wife persuaded me not to confront. We chose to stay and the whole stay became a nightmare. I stayed awake in the night just to make sure nobody used the extra key and entered the property seeking revenge for complaining. For me the whole situation makes me feel insecure in my own country. I had to remain calm until I checked out. Now I have raised a complaint to trip.com and am also looking forward to lodge a police report

My few times visit here. Quite strategic place and easy to self check in. Clean room, close to Bukit Bintang and affordable. Will repeat to stay here again.