Dorsett Hartamas Kuala Lumpur

Front desk is very friendly and willing to help. Easy to understand what client wish, and give the prompt response.

Overall is Good, Very Clean Hotel, Can consider very Cheap among 4 star Hotel. Can consider if want to try 4 star hotel or staycation. Good Point: Very Clean, Bed is Nice, soft hard of bed is good, Price also acceptable. Bad Point: The water is not heat during peak, must must must be consider, I wash its hot, then totally change to cold water, no hot water anymore, i in the half way of shower, the water become cold, how cold you can imagined, This is totally i not acceptable. the water of tub also not hot, i not in peak hour, i put water in tub, got tub want to use, can see, cant use, no hot water, very very disappointed on this 2nd, the car park, need to validate everytime go out, validate can only use tng card, credit card , debit card go in parking, cant validate, RM3.50 per hour if no validate. 3rd, breakfast buffet food, so so only, not many option. Normal only, dont put very high expectation. nasi lemak still ok, roti canai totally not nice, others food so so. fruit also not very fresh

The hotel is a little bit old, cleanliness is quite good, the TV in the room is old as well, the cable channels and the audio are blurry. The bathtub is good and big, the breakfast has alot of options and are all tasty! The hotel’s elevator is quite fast as well which is good! Location is a bit far from the city, you need to get taxi or drive to get to the city. Overall a pleasant stay but the room is a bit old. Also the front desk team help decorated for a birthday celebration too!

The hotel is so old and it has a bad smell from the carpet, corridors and hotel room. The bedding is terrible and there is stain on it. Not recommended for staying unless they improve their cleanliness conditions.

Bathtub for selected room, nice and clean environment, and good buffet breakfast

The bed sheet was dirty and clearly they didn't change the bedding at all after the last guest. The towels are very dated and dirty. Carpet very old and dirty! The hotel doesn't suitable to travel with kids. Below is a photo with spots and hairs!