Hilton Garden Inn Kuala Lumpur Jalan Tuanku Abdul Rahman South

I had an extremely disappointing stay at this hotel. The room I was given had curtains that couldn’t be fully closed, allowing outside light to stream in. I reported this issue on the first day, and while the staff assured me it would be addressed, no one came to fix it during my entire stay. On my second day, I left the “clean my room” sign on and expected housekeeping to tidy up while I was out. When I returned at 5 p.m., the room was still untouched. After calling reception to ask why it hadn’t been cleaned, I told them I’d be out for another hour and they could clean it then. However, when I came back at 6:04 p.m., the housekeeper was just starting to clean, which was incredibly frustrating and unprofessional. Adding to the discomfort, the guests in the neighboring rooms were constantly slamming doors and ringing doorbells late at night, between 11 p.m. and midnight. Their loud, inconsiderate behavior made it nearly impossible to relax. Overall, this hotel failed to provide even the most basic level of service and comfort, leaving me very disappointed with my stay.

It’s close to chowkit station and it’s about 6-7 minutes walk.

The Hilton Garden Inn Kuala Lumpur boasts a great location, offering easy access to major attractions and public transportation. However, the hotel falls short in terms of service and staffing. The service needs significant improvement, and there are not enough staff to cater to guests efficiently. Additionally, the elevators are notably slow, causing inconvenience. Given these drawbacks, I wouldn't recommend this hotel despite its advantageous location.

Amazing rooftop dining area with the famous KL view. South building is more recommended than North building. It’s better view options and located around the corner of the block.

Pillows are too soft. There is no hair dryer in the room as advertised. So, I requested both at the reception counter and they provided both. The room is lovely. Roof top bar at 25th story and the view is amazing. Overall good.

So far so good...ada 2 blok...so kena double confirm blok yg mana 1 booking