The Luxe Infinitum KLCC By Casabellestay

Я був дуже розчарований своїм досвідом реєстрації. Ми прибули лише на дві години раніше, виснажені дорогою, і навіть запропонували доплатити за ранню реєстрацію, але персонал категорично відмовився. Нам довелося незручно чекати годинами, і ніде було сісти, аж до офіційного часу реєстрації 15:00.

Я ніколи не знаходив жодних недоліків, все саме так, як описано. Вид був приголомшливий, і я дуже рекомендую відвідати басейн на даху – вежі Петронас виглядають звідти приголомшливо, саме так, як я показав у своєму відгуку.

This is my 5th time to visit The Colony. It's my go-to homestay when I want to be near Kampung Baru.

The hotel lost the key so when I arrived for a pre-arranged checkin at 3am, I was left stranded. It took me an hour to find available emergency accomodations. They told me to book any hotel and they would reimburse me and refund the one night plus ie discount of up to 3 nights. Then they reneged and trip.com isnt holding them to what they promised me. They also made me wait over an hr past checkin the next day, just to check into a dirty room. The fridge and microwave were dirty, trash left under the bed, stuff left in drawers, stained furniture and linens, construction noise….

Check in and check out process was easy, and the view of the room was amazing, will come back again one day for sure

Overall it’s okay despite when arrive at 3pm the housekeeping still cleaning in progress.

Overall, the living environment was acceptable and comfortable for a short stay. There was a slight smell from the toilet, but it was manageable as long as the door was kept closed, and the smell did not spread into the room. Check-in and check-out were very convenient, and the customer service was responsive and committed. Basic amenities were provided, including shower gel, shampoo, disposable toothbrush and toothpaste, hairdryer, fridge and washing machine. I only stayed for one night, so I did not get to use everything. The soundproofing could be improved, as I could hear some noise from the next room. There were also not many power sockets available. However, it was good that the room came with a table and chair, which made the stay more convenient. Walkable distance to Quill City Mall and there is monorail station called Medan Tuanku via linkage with Quill City Mall. Such a convenient stay!

The room smells good. Comfortable stay here. poeple are so kind and friendly 😍 i enjoyed so much s

So far, so good. The facilities are clean and complete, and the stay has been comfortable and pleasant.